Help! I bought an iPhone mini

twopenny

Only tiny phone I could find. It's second hand 

Now found calls aren't connecting and if someone rings me they just get a message.
I don't hear anything from the other end.
Messages get through.

It's for emergencies so very worrying.

Any ideas?

I can't put the SIM back in my old phone because it was cut down for the mini. Will be 4 days min to get another.

Also heard that I have to download iTunes to put my music on and storage has to be paid for.
I'm guessing from this that I have to pay to download ringtones.
Is this right?

Bit of a mess . Any help or info welcome 

Desmond_Hume

Do messages work?

have you done a full factory reset?

You don’t need iTunes. Paying for storage is only needed if you need over and above what the phone has. Downloading ringtones? Umm, just use whatever is on it. Genuinely didn’t think people still did that beyond 2008. 

oldernonethewiser

twopenny said:

Only tiny phone I could find. It's second hand 

Now found calls aren't connecting and if someone rings me they just get a message.
I don't hear anything from the other end.
Messages get through.

It's for emergencies so very worrying.

Any ideas?

I can't put the SIM back in my old phone because it was cut down for the mini. Will be 4 days min to get another.

Also heard that I have to download iTunes to put my music on and storage has to be paid for.
I'm guessing from this that I have to pay to download ringtones.
Is this right?

Bit of a mess . Any help or info welcome 

The minis were great wee phones, both the 12 & 13.

Can you make calls?

Do you know what version of iOS the phone is running?

It is possible Do Not Disturb is switched on.

What music and from where are you hoping to put on the phone?

Do you have an Apple account?

Apple Music is what is used the days for playing music, it is free to use as a player but you can subscribe and access the Apple Music store.

No need to pay for ringtones, you can make them yourself. 

Frozen_up_north

Is your phone the iPhone mini 13? If so, it is a fairly recent model.
Garage Band (standard iPhone app) can convert music into ringtones.
You get 5GB of free storage with Apple, although you can use alternative storage, for example Proton Drive (5 GB free) will semi automatically upload your photos and is private… Apple have downgraded security for UK customers, thanks to a Government requirement.

twopenny

Thanks for the info... Reassuring.

I managed to make and take a call by putting the speaker on.

Before that I couldn't hear my friend but she could hear me.
I'll work on that tomorrow.
 But I need to be able to receive calls from my 90yr old neighbour and if I have a health issue. Car accident whatever.

Messages are ok.

I don't know where do not disturb is. Will look for that 🙂

The music is from my computer. In my last phone there was an SD card slot. Not on this. I have to downloaded iTunes and run it through that I understand. But that's not urgent.
Same with my contacts, they won't save to SIM so had to use iCloud.

Got to dash to a charity quiz in the torrential rain. Back later. Hopefully 😉