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Broadband Genie Fake offers - Beware

I found a broadband deal for sky on MSE which had a sign up through Broadband Genie; their website would give the offer with a £95 / £120 voucher and when you click the link to Sky if would be £80 voucher.

We contacted Broadband Genie on their contact number, we got into a 'Third Party Company, Not Broadband Genie' / contact centre'  they we not aware of the website or what is on it and had not contact information for their website or 'Broadband Genie' direct support, it appeared to be a call centre in india (I wouldnt mind but they couldnt / wouldnt help).

They could only 'sell us the offers online' but could not offer the offer we have found on the Broadband Genie  website.
They told us to use the online chat for the website, but when asked they didn't know how to do that, or if the website even has one! I was not able to find one and I'm fairly tech savy.
This is one of the worst companies I have come across! and then that also then gives Sky a bad name and less trusting of their offers.



Comments

  • talktodaveuk
    talktodaveuk Posts: 10 Forumite
    Part of the Furniture First Post Combo Breaker
    Just to update the 'New Sales Team' dissolved on companies house) the third party call centre is in South Africa, that takes the calls for Broadband Genie but is not able to help with offers on the website or issues.
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