Unfair Horizon parking ticket

laifi

Hi can I ask you help with this:

Basic Situation

• PCN Issuer: Horizon Parking.
• Reason for PCN: Issued via ANPR based on car park entry/exit.
• Contention: The car was never parked in the private car park. It was parked on the adjacent street/public highway.
• Evidence: Photo included in the PCN indicate that the car was parked on the street, outside the marked car park bays.
• Signage: No signs were visible on the street indicating private parking restrictions. Signs were only visible at the start of the private car park bays.

• Landowner: We cannot ask the landowner (e.g., hotel management) for help as the vehicle was not visiting their premises.

Questions for Advice

• Requesting Evidence: Can the register keeper formally request the ANPR recording to prove the car was on the street and not in a private bay? Or can that be requested during the appeal process?
• I checked and the Beswick drive seems to be a public road as per photo below. Although, there is no data for the exact location where the vehicle parked. However, it definitely shows no signs in any place indicating that was a private road, and no signs on the street about parking restriction. Is that something I should include in the appeal?

  

laifi

Hi there, I am sorry for asking again. Would anyone have any advice? Even if I have not done the post right and need to think about anythink else. Appreciate any help, please.

ChirpyChicken

log an appeal on that basis, if they cancel they cancel, if they dont you just ignore them then deal with any court claim should you ever get one
no paying

Gr1pr

You didn't receive anything,  Mrs laifi received it,  in her name and with her address 

Unfair or not, it's still an invoice to your good lady, wife,  not to you, so you do nothing apart from assisting her to appeal it as keeper 

If you insert paragraphs in post 1 then perhaps we can read it in case something was missed   ( currently it's a wall of text, various bits of scattered information etc ( I tried last night, gave up  )

A bullet point summary of the basic,  salient core points would have been helpful 

Horizon certainly were within POFA2012 timescales,  so check the wording against the examples by coupon mad 

I would also check if that parking place was private land, as described by Horizon, or a council operated roadway,  under Traffic management laws, because the ownership matters,  so private property,  possibly by the hotel,  or council 

Mrs laifi appeals, as keeper,  when better facts are known, not you

laifi

Gr1pr said:

You didn't receive anything,  Mrs laifi received it,  in her name and with her address 

Unfair or not, it's still an invoice to your good lady, wife,  not to you, so you do nothing apart from assisting her to appeal it as keeper 

If you insert paragraphs in post 1 then perhaps we can read it in case something was missed   ( currently it's a wall of text, various bits of scattered information etc ( I tried last night, gave up  )

A bullet point summary of the basic,  salient core points would have been helpful 

Horizon certainly were within POFA2012 timescales,  so check the wording against the examples by coupon mad 

I would also check if that parking place was private land, as described by Horizon, or a council operated roadway,  under Traffic management laws, because the ownership matters,  so private property,  possibly by the hotel,  or council 

Mrs laifi appeals, as keeper,  when better facts are known, not you

Hi there, 
thanks for the information. Apologies for writing in such unhelpful manner. I have rewritten and appreciate any feedback: 

Basic Situation

• PCN Issuer: Horizon Parking.
• Reason for PCN: Issued via ANPR based on car park entry/exit.
• Contention: The car was never parked in the private car park. It was parked on the adjacent street/public highway.
• Evidence: Photo included in the PCN indicate that the car was parked on the street, outside the marked car park bays.
• Signage: No signs were visible on the street indicating private parking restrictions. Signs were only visible at the start of the private car park bays.

• Landowner: We cannot ask the landowner (e.g., hotel management) for help as the vehicle was not visiting their premises.

Questions for Advice

• Requesting Evidence: Can the register keeper formally request the ANPR recording to prove the car was on the street and not in a private bay? Or can that be requested during the appeal process?
• I checked and the Beswick drive seems to be a public road as per photo below. Although, there is no data for the exact location where the vehicle parked. However, it definitely shows no signs in any place indicating that was a private road, and no signs on the street about parking restriction. Is that something I should include in the appeal?

Coupon-mad

ANPR doesn't record footage.

laifi

Coupon-mad said:

ANPR doesn't record footage.

Thanks. 

It is really a mine field parking in this country. No matter how much you try to park correctly, these company get away with whatever they want. No lessons to be learned in this case, as everything was done to make sure the car was parked legally. One of those one cant avoid. 

Coupon-mad

laifi said:

Coupon-mad said:

ANPR doesn't record footage.

Thanks. 

It is really a mine field parking in this country. No matter how much you try to park correctly, these company get away with whatever they want. No lessons to be learned in this case, as everything was done to make sure the car was parked legally. One of those one cant avoid. 

Totally agree. Much of it is entrapment.

Never pay unfair private parking charges.

James_Poisson

I agree this is entrapment but where you parked I do think is private property though if the signage is now as it was on the latest GSV images you would never guess.

You can actually see the ANPR camera on the lamp post on the right in the hotel car park in the image below, but the only sign is on the lamp post before it:

I believe, and your "Find My Street" image shows that Beswick Drive does not follow down that private road which is unadopted hence private from where the Tarmac changes, if so there should be an entrance sign where my white line is:

From your aerial view you were indeed outside the area where that first sign is (providing there have been no others added since) I cannot see how they can get away with this, it's obviously done to trap people, a pure scam!

DIYqueen1

Hi this is my first post and I am hoping not to have to pay these fines!!!!

When I first started using a Premier Inn car park I phoned Horizon parking and was told I could pay after I had left using the website www.horizonspaces.co.uk When I put in the post code of my hotel WD6 1US Premier Inn Borehamwood, the only hotel options that appear for a hotel guest are Travelodge Guest. So that is what I paid as I was a hotel guest. I paid for the full duration of my stay for a Horizon carpark in good faith. The fact that their website is misleading and wrong is not my fault. I have several parking charges from them (all appealed through POPLA and awaiting a decision) 

If POPLA rejects my appeal, do I have a case? Could I send them court claim online? What are my chances? Help I am really worried!

Le_Kirk

DIYqueen1 said:

Hi this is my first post and I am hoping not to have to pay these fines!!!! <SNIP>

You need to start your own new thread so things don't get confusing trying to answer two posters on same thread.  Use the red +Create New button