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Zopa Biscuit account

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  • jaypers
    jaypers Posts: 1,119 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    cmundo said:
    It's not fixed for me ,can't see my savings and card payments just declined twice, had to use another bank card.  They should really email customers to advise on extent of issues, I had no idea transactions were being declined.  Information on app and website is insufficient.
    Correction on my earlier post….its not fixed. I tried a cash transaction at a cash machine that was declined and a transfer to an external account took about 20mins to come out of pending. Agree they should let customers know what’s going on if they really want to be taken seriously as a ‘Bank’. 
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