O2 pulling a fast one?🤔

iamnotasoldier

As many on this forum recently, I've going to be affected by the O2 price hike in April. I contacted them to discuss but the outcome was "contact us in Mid April to discuss as we can't do anything now due to a discount already applied to account". 
My thinking is have tried to stall me leaving & miss the leave penalty free window (I'm right in thinking it's 30 days from when you receive the notification email yeah? It was last week I got the mail) ? 
Tempted to leave. 

EdSanRo

I did call them. Took me 2 attempts and took ages to get through.
But I managed. She tried to scare me off with "but you know you're still in contract". I acknowledged and told her politely that I wanted to use my right to terminate my contract as offered per email.
Not even an attempt to try to keep me. No problem sir, I cancel your plan with a 30 day notice.

As I am lucky where I am based, I took out a monthly Talkmobile (Vodafone network) and will look how that works. 9.50 for 100Gb. That suits me. From 44.69 down to 9.50

Bye O2.. 

The real reason for leaving was that I am frustrated with an insurance that I can't cancel without it affecting my free benefits included in the Ultimate plan. 
However, I checked all documents send to me on contract start, including all contracts and information online and nowhere is mentioned that these are linked. I filed a complaint. Now this opportunity came by, I did not hesitate and got out.

Sachakins

Just leave. If you want or need o2 signal, switch to giffgaff, they run on o2 network. I've not notice any change in signal strength or the data speeds. Last speed check on 5G signal was 145mb download and 45mb up load. Which was the same as the o2 contract speed before l jumped on the ditch and switch on the day i got the o2 email.
Went for a 30 day sim only deal, but will move to contract when it suits me.

bagand96

Sachakins said:

Just leave. If you want or need o2 signal, switch to giffgaff, they run on o2 network. I've not notice any change in signal strength or the data speeds. Last speed check on 5G signal was 145mb download and 45mb up load. Which was the same as the o2 contract speed before l jumped on the ditch and switch on the day i got the o2 email.
Went for a 30 day sim only deal, but will move to contract when it suits me.

giffgaff are a wholly owned subsidiary of O2 so may not be the best choice if you're leaving to prove a point and stick it to O2.