CAHOOT

ItsForMe2024

Hi
I've just opened a new savings account with cahoot.
Do they always give you OTP (one time passwords) every time you transfer money in and out of the account?

Aidanmc

ItsForMe2024 said:

Hi
I've just opened a new savings account with cahoot.
Do they always give you OTP (one time passwords) every time you transfer money in and out of the account?

Only to set up a payee. After that i cant recall any OTP's for payments

ItsForMe2024

Thanks ..
They keep giving me OTP everytime I deposit and withdraw money to the same account.
It's a bit annoying as it slows things down.
I've already set up one payee.
Even when I log in they're sending me them so I can log in ?

Aidanmc

ItsForMe2024 said:

Thanks ..
They keep giving me OTP everytime I deposit and withdraw money to the same account.
It's a bit annoying as it slows things down.
I've already set up one payee.
Even when I log in they're sending me them so I can log in ?

Always get the OTP's to log in.
If it make it any easier, the OTP isn't case sensitive....can be entered in lower case

Hattie627

Aidanmc said:

ItsForMe2024 said:

Thanks ..
They keep giving me OTP everytime I deposit and withdraw money to the same account.
It's a bit annoying as it slows things down.
I've already set up one payee.
Even when I log in they're sending me them so I can log in ?

Always get the OTP's to log in.
If it make it any easier, the OTP isn't case sensitive....can be entered in lower case

Didn't realise that the OTP to log in isn't case sensitive, thanks for pointing out. It's the mixture of letters and numbers which is the most annoying. Other banks/building societies seem to manage with numbers only in their OTP's. Unless I'm missing something, not a security expert.

ItsForMe2024

Aidanmc said:

ItsForMe2024 said:

Thanks ..
They keep giving me OTP everytime I deposit and withdraw money to the same account.
It's a bit annoying as it slows things down.
I've already set up one payee.
Even when I log in they're sending me them so I can log in ?

Always get the OTP's to log in.
If it make it any easier, the OTP isn't case sensitive....can be entered in lower case

Thankyou again 👍

cloud_dog

Their OTP codes are very annoying, I would suggest overly complicated for the purpose (8 characters, mixture of alpha and numeric), and annoyingly on my phone it can't recognise / extract the code to copy it. 

friolento

Aidanmc said:

ItsForMe2024 said:

Hi
I've just opened a new savings account with cahoot.
Do they always give you OTP (one time passwords) every time you transfer money in and out of the account?

Only to set up a payee. After that i cant recall any OTP's for payments

Very occasionally they want an OTP when sending money to an existing payee. Might be when you send over £10k. Smaller amounts just whizz through without OTP.

friolento

Aidanmc said:

ItsForMe2024 said:

Thanks ..
They keep giving me OTP everytime I deposit and withdraw money to the same account.
It's a bit annoying as it slows things down.
I've already set up one payee.
Even when I log in they're sending me them so I can log in ?

Always get the OTP's to log in.
If it make it any easier, the OTP isn't case sensitive....can be entered in lower case

On an iPhone, you can get the phone to fill in the logon OTP for you. Though unless you have a large phone / good eyes, using Cahoot on a phone is a tad difficult until you get used to it.

flaneurs_lobster

Are you using the Santander app to access the Cahoot account?

friolento

flaneurs_lobster said:

Are you using the Santander app to access the Cahoot account?

No, I need the app for my other Santander accounts. I just use the Cahoot browser version, on the same phone I have the Santander app.Though with the advent of the 4.75% Zopa account, I have limited need for Cahoot right now