Where are OFCOM in the £4 per month Broadband Price Hikes?

molerat

Under the old rules you had a 50/50 chance of knowing if you were going to be screwed over or not, now you know you are going to be screwed over. Martin's campaign achieved its objective - clarity 

AndyPK

What companies are doing this then?  I know O2 mobile is

frankst237

AndyPK, I suspect that this will simply be viewed by the other companies (aka cash printers?) as an opportunity to follow O2 through the now wide open door.  Maybe not today but there is 6 months to go before the annual price hike bonanza.

As an aside, last month I shifted my O2 pay monthly account (a huge £8 per month) to another provider (Spusu).  If I had stayed with O2 and accepted their new rates my monthly payment would have increased by £4 to £12 i.e. 50% in 2026 and then another £4 in 2027 i.e. 33%.  I don't know how Spusu will go on in terms of price rises but I am more than happy with their offerings and outstanding UK based customer service.  We (my family) now have 3 pay monthly lines with them and any issues have been quickly fixed.

When I started this chain (about Virgin Media now raising prices by £4 per month on low cost broadband rates), it was intended to demonstrate that in actual cash terms, the amounts don't see very high BUT in % terms they are significant.  This is especially so for low income households who NEED broadband and a mobile simply to access almost anything nowadays and whose annual income increases (5% tops) are nowhere near the 16% (VM) or 50% (O2) that they would be looking for from me in April next year.

F

wakeupalarm

If a consumer had broken O2's t&c by leaving early they would have been hit by early termination charges, why do these not apply the other way around.  If O2 wants to hike prices more than the agreed contract amount, why are they not having to pay termination charges to the consumer?  Or at least pay the consumers full costs for a new contract with an alternative provider?

It seems these are unfair and one sided contracts, why is Ofcom not raising this?