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Recommendations for alternative bank - HSBC requiring phone app

124

Comments

  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
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    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    Except for literally all of them? Check any banking site and it'll tell you the minimum version they support

    "Anyway, security updates just reduce the risk, they do not eliminate it."

    Strawman - I didn't say they eliminate it, I said that when an OS stops being updated it's a security risk. 5-6 years of support for a phone is not a huge expense, not like you need one every year

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 29 October at 10:00AM
    GeoffTF said:
    Here is a typical report for anyone who thinks that mobile banking has no risks:
    "Swiped. Inside London's phone theft epidemic", File on 4 Investigates
    No computer system is completely secure, and that is particularly true of one that you carry around with you.
    Typical report - literally states it's targeting people walking around with phone and banking app unlocked and opened, like walking around with your wallet open and waving around... Not like it's difficult to avoid by.... news flash... have your phone locked and don't use it in public while walking

    Doesn't mean anything, biometric security is incredibly secure vs say SMS codes

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • clairec666
    clairec666 Posts: 802 Forumite
    500 Posts Name Dropper
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    No banking apps would install on my last phone, because it was running an old version of Android.
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    No banking apps would install on my last phone, because it was running an old version of Android.
    Using a phone over 6 years old is a security risk because the software isn't having security patches, hence banks don't want to risk their software being compromised and yuou losing money, it's akin to leaving all your doors and windows open at home. You can get an Android 14 (full, not Go) phone from Argos for £100 which will have security to at least Feb 2027. A Samsung A15 5G will have 5 years of security updates albeit it's a year old already

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Section62
    Section62 Posts: 10,262 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Nasqueron said:
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    No banking apps would install on my last phone, because it was running an old version of Android.
    Using a phone over 6 years old is a security risk because the software isn't having security patches, hence banks don't want to risk their software being compromised and yuou losing money, it's akin to leaving all your doors and windows open at home. You can get an Android 14 (full, not Go) phone from Argos for £100 which will have security to at least Feb 2027. A Samsung A15 5G will have 5 years of security updates albeit it's a year old already
    So not a new phone every year, but a new £100 phone every 16 months?

    Versus a credit card-sized device the bank gives you for free?
  • clairec666
    clairec666 Posts: 802 Forumite
    500 Posts Name Dropper
    Nasqueron said:
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    No banking apps would install on my last phone, because it was running an old version of Android.
    Using a phone over 6 years old is a security risk because the software isn't having security patches, hence banks don't want to risk their software being compromised and yuou losing money, it's akin to leaving all your doors and windows open at home. You can get an Android 14 (full, not Go) phone from Argos for £100 which will have security to at least Feb 2027. A Samsung A15 5G will have 5 years of security updates albeit it's a year old already
    Yep, I don't have a problem with this, I was just pointing out to @GeoffTF that banks do stop apps running on older devices
  • GeoffTF
    GeoffTF Posts: 2,280 Forumite
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    edited 29 October at 1:25PM
    Nasqueron said:
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    Except for literally all of them?
    Not at all. See the Nationwide footnote here for example:
    "To use our banking app, your device must be running Android 7.0 or higher..."
    The last security patch for Android 7.0 was dated August 2019:
    The last security update for Android 7.0 was more than 6 years ago. Android 7.0 was released in August 2016, so it only received security updates for 3 years. Nationwide is happy for its customers to use 9 year old budget phones with its app. Not many mobile phones survive more than 9 years, so Nationwide is not being very restrictive. It was much the same story for the other banks that I looked at.
  • booneruk
    booneruk Posts: 821 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 29 October at 12:51PM
    Section62 said:
    Versus a credit card-sized device the bank gives you for free?
    That's a bit of a flawed comparison. Can you set up a standing order with a card? Cancel a direct debit? View your balance without going anywhere? I can't phone my friend with a credit card, or install social media apps Etc etc.
  • GeoffTF
    GeoffTF Posts: 2,280 Forumite
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    edited 29 October at 3:21PM
    Nasqueron said:
    GeoffTF said:
    Nasqueron said:
    Banks typically stop access when the system OS is no longer supported by the manufacturer, typically 5-6 years with Apple and better Android devices, one phone every 5-6 years is normal, it happens with all devices as a phone that old isn't secure and is a risk to use
    I do not know of any bank that does that. Anyway, security updates just reduce the risk, they do not eliminate it.
    No banking apps would install on my last phone, because it was running an old version of Android.
    A Samsung A15 5G will have 5 years of security updates albeit it's a year old already
    The A15 is two years old, so it has security updates for 3 years at most. That is not much if you are expecting a 7 or 8 year life for the phone. The A17 is on sale now. The 4G version costs £169. Here is what a review says:
    "The Galaxy A17 4G will receive updates until 2031, i.e. for six years from launch, and new versions of the operating system will be available for this period. However, Samsung restricts this on its website with the addition "up to" and other legal clauses. So you can't fully rely on this great promise."
    You are paying out a lot of dosh for a shaky promise, and the other manufacturers' promises are worse for reasonably priced phones.

  • GeoffTF
    GeoffTF Posts: 2,280 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    booneruk said:
    Section62 said:
    Versus a credit card-sized device the bank gives you for free?
    That's a bit of a flawed comparison. Can you set up a standing order with a card? Cancel a direct debit? View your balance without going anywhere? I can't phone my friend with a credit card, or install social media apps Etc etc.
    I am still using a desktop PC that is more than 13 years old. It runs the latest version of Linux Mint very well. You can buy old PC's for very little money. It is amazing what people throw out.
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