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Ulster Bank: Account refusal?

Gummomarx · 2025-10-26 15:00:32

I'm trying to move my savings from Chase's boosted account. I've just received the following message from Ulster Bank which is strange because the sign-up verification seemed successful and I received my customer number.'Before we can activate an account, we need to do a quick identity check. Unfortunately, we didn’t get…

Comments

Gummomarx Posts: 209 Forumite

27 October 2025 at 12:50AM

dunstonh said:
It could be a number of things but most common is that it didn't pass the electronic ID check and needs to revert to the old manual method.

If you were to tell us what extra info they have requested, that would let us know why.

They didn't - there was no mention of any following step

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