Fingerprint problem since update to Android 16 and One UI 8 - SOLVED

Murmansk

giraffes38 said:

Hello, I came here for an answer to the above question as I had the same happen after an update on my phone. I found that to get my functionality back that I had to go into the settings of the secure folder that I had those apps in specifically and re-input fingerprints for that. I thought it was worth sharing an alternative

OP here

That's interesting because I have my banking apps in a secure folder too so I'd be interested in a bit more detail on how you do it

alanwsg

Murmansk said:

OP here

That's interesting because I have my banking apps in a secure folder too so I'd be interested in a bit more detail on how you do it

Open the secure folder, tap on the "3 dots menu" then Settings ->"Secure folder lock and biometrics".
Then you can set new fingerprints there.

You can choose not to use them to open the secure folder if you want, but you must set them there for App within the secure folder to use them.

Murmansk

Thanks very much I'll give it a try

A bit later ..... yes it's all sorted now, thanks again!