We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Fingerprint problem since update to Android 16 and One UI 8

Murmansk
Posts: 1,177 Forumite


in Techie Stuff
My Samsung phone recently updated to Android 16 and One UI 8 and since then I can't seem to use my fingerprint to log into my banking apps
The apps say that biometrics are not set up on my device - of course they are, but the apps don't seem to think so!
I've tried deleting and re-scanning my fingerprints but still no joy.
The apps say that biometrics are not set up on my device - of course they are, but the apps don't seem to think so!
I've tried deleting and re-scanning my fingerprints but still no joy.
0
Comments
-
Go into your apps and check their biometric settings too.
1 -
Had similar, as @Ayr_Rage says, re-enable biometrics in the individual apps. No need to delete/re input fingerprints from device.0
-
But when I go into the biometric settings of the apps they say that biometrics are not enabled on the device - as stated in my original post "The apps say that biometrics are not set up on my device"0
-
Have you done the first thing you should always try, restarting the phone?0
-
It's a known issue with Samsung's update to Android 16 and One UI 8.1
-
Yeah, I have the same problem.
I suspect the apps that don't work need an update for Android 16's new permissions.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.8K Mortgages, Homes & Bills
- 177.5K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards