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How do you upgrade your Santander account?

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  • GeoffTF
    GeoffTF Posts: 2,966
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    edited 21 October 2025 at 5:19PM
    friolento said:
    It definitely is the option you selected, and you definitely retain your sort code an account numbers, all payees, SOs and DDs, and all your history. You must have picked an incorrect option on subsequent screens.
    I remember selecting "Change my existing account". danny13579's solution is correct, but perhaps my suggestion works too.
  • GeoffTF
    GeoffTF Posts: 2,966
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    Forumite
    GeoffTF said:
    friolento said:
    It definitely is the option you selected, and you definitely retain your sort code an account numbers, all payees, SOs and DDs, and all your history. You must have picked an incorrect option on subsequent screens.
    I remember selecting "Change my existing account". danny13579's solution is correct, but perhaps my suggestion works too.
    I have just had a try. Both methods bring up the same screen. Seeing that screen reminded me that the process was not as clear as it might have been.
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