Ebay Lost & Refunded Item Now Delivered

Pollycat

Happened to me.
It was a rare silver item of jewellery, about £30.
I had 'confirmation of delivery' (via RM) 2 hours before my postie comes and I knew immediately that it had been misdelivered.
Sure enough the photo showed my house number but not my door.
My lovely postie did some digging and after I'd been refunded turned up at my door with it.
I immediately contacted the seller to arrange to pay but they said to keep it anyway.
We agreed that I'd donate the amount to a local hospice charity.

I did all the communication through official eBay.

molerat

As closure to this.

Another thread was started on Ebay SD refunds so I dug back into the e-mails received and the following was in the refund e-mail

We’re sorry, but your item is delayed and may be lost in transit. We understand this is disappointing. Your order is covered by eBay Money Back Guarantee, and so we’ve issued you a full refund. If you still receive the item, there’s nothing else you need to do. You may keep the refund and the item.