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Orange a Joke

lgardner
lgardner Posts: 440 Forumite
Part of the Furniture 100 Posts I won, I won, I won! I've been Money Tipped!
I am fuming, am at the end of my 18 month contract with orange on a £35 a month deal Dolphin.

I have just went in to upgrade free and been told that it will cost me £80 for the upgrade due to the handset cost, yet if i was a brand new customer i would get it for free.

I am raging how they can do this, i would leave them but i want my free broadband and also want to keep the same number.

Im well peed off

Comments

  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    call 150 from your handset and select the " leaving Orange " option NEVER upgrade instore EVERYONE


    go the Voda priceplan route - same as Dolphin 35 BUT with Stop the Clock ;) see what they comeback with


    failing that

    " current customers treated as new "

    remember same deals as on the website & your 10% off for loyality - 180 credit is still avail on selected handsets
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
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