Parking ticket issued in BP petrol station East Midlands Airport and MS/medical emergency

westgateview

Good afternoon 
Parking ticket issued in BP petrol station East Midlands Airport for less than 5 Minutes parking on Parking bay at 4 a.m.

I was the driver and I suffer from Multiple Sclerosis, relapsing and remitting. I had my parking booked at airport parking but when I approached the roundabout I had a relapsing attack for which I had to pull over some where safe..

I appealed the £60 based on medical emergency but it was declined. 
My optiion is to appeal further to BPA.

My question is is it worth apealing?

Any advice much appreciated.

Thanks 

westgateview

Site : The Fuel Station, EMA Post Code: DE74 2SA

Contravention Date: 08/09/2025

We refer to your appeal in respect of the above Charge Notice (CN) received on 24/09/2025.

Having considered the points you have raised and reviewed our records, we are unable to accept your appeal. Our

main reason(s) for this decision are as follows:

The signs at the Customer Bays make it clear that the land is private property and that a Charge of £100 will be levied

if vehicles stop/park contrary to the Terms and Conditions displayed. The signs in proximity to where the above

detailed vehicle parked clearly indicate that these bays are for customers of the Fuel Station only specifically stating

"Strictly Customer Parking Only Whilst on the Premises". The above detailed vehicle parked in the customer bays

and as the driver was not a customer of the Fuel Station, the driver became liable for the Charge advertised.

In your appeal you have confirmed to us that on the date in question, you were the driver of the above vehicle.

A review of our CCTV evidence has confirmed that on the date in question, your vehicle stopped for an unreasonable

amount of time in the Fuel Station where restrictions apply.

We maintain that the signs on this site meet the requirements set by the International Parking Community (IPC) Code

of Practice. The signs are large, prominent and legible ,so that any reasonable motorist would be aware of their

existence and nature, and would have a fair opportunity to read them if he or she wished to do so. It can never be a

defence to a claim in contract law to say, "I did not read the terms", so long as the existence of those terms is reasonably advertised.
Signs on site clearly display a Helpline telephone number which is available for use by motorists who have any

problems or queries in respect of their use of the site. In this case the driver should have called that Helpline so that

arrangements could be made or advice given in respect of any problem they had.

We have fully reviewed this case and we are satisfied that the Charge Notice was correctly issued. We are unable to

accept the mitigating circumstances raised in your representations, your appeal is therefore rejected and the Charge

will stand; photographic evidence which supports this can be viewed at www.myparkingcharge.co.uk.

What you should do next - Either:

1. Pay the Charge Notice (CN): In order to settle the Charge, the payment of £60 to reach us by 14/10/2025 or £100

to reach us by 28/10/2025 must be made. Failure to pay this charge within the stated times, may result in Debt

Recovery Action being taken and further costs up to an additional £70 being incurred. Payments can be made online

at www.myparkingcharge.co.uk by following the links for "Pay Now", or over the phone by calling 0845 226 9138 by

using a valid Credit or Debit Card.

OR:

2. Appeal to the Independent Appeals Services (IAS): If you believe this decision is incorrect, you are entitled to

appeal to the IAS. In order to appeal, the IAS will need the following information (which is also contained in the

subject header of this correspondence).

Notice Serial No: xxx Vehicle Registration Mark:xxx

Appeals must be submitted to the IAS within 28 days of the date of this correspondence. Please visit www.theias.org

for full details on how to submit an appeal online.

It is important you note that if you do make an appeal to the IAS, the reduced charge offered above will no longer

apply. You should also be aware that if a payment is made prior to an appeal being made to, or adjudicated by, the

IAS AND this is accepted as Full and Final settlement against the CN, the appeal will automatically be dismissed and

the matter will be deemed closed. Should you appeal to the IAS and it is unsuccessful, the full amount outstanding  (£100.00) will become payable within 14 days of the date the IAS decision is notified to you. Failure to pay this sum in

the 14 day period will result in debt recovery costs of up to £70.00 being added to the outstanding balance.

It is important we also highlight that no further appeals will be accepted at this office ; any such appeal must be

made to the IAS.

Please also note that further costs may be incurred should it be necessary for us to subsequently recover any outstanding charge using further debt recovery and/or court action.
Yours sincerely

Appeals Administration Team

Coupon-mad

Contact the EMA Airport owners AND the BP Garage owner (MFG?) with evidence of your MS, the Airport Parking booking and the rejection letter and ask if they are content that their agents are breaching both the Airport Byelaws (there is an exemption for emergency stops) and breaching their statutory duty under the Equality Act 2010, by refusing to make a 'reasonable adjustment' for a disabled service user.

Half_way

Possibly change that to They are breaching the equality act through the actions if their agents

kryten3000

This is also a breach of the Single Code of Practice Annex F:

"Parking charges must not be pursued in relation to vehicles where evidence is provided that they are identified as:

e) a vehicle that has been driven onto controlled land due to an emergency which could not be avoided due to the exceptional nature of an incident outside of the control of the driver, e.g. serious illness;

NOTE: An emergency is a serious, unexpected, and dangerous situation requiring immediate action."

If the driver is too unwell to drive that would be a dangerous situation requiring immediate action.