MSE 10 month Octopus fix for an existing Octopus customer - worth it?

jonq

thanks, but still showing the old tariff for me

Chrysalis

ppc1 said:

jonq said:

existing octopus customer, tried to get MSE octopus tariff, had to use my MSE email to open a new club account as it did not show for me with the old email. Got a switch in progress email on the 2nd Oct and then nothing. I didnt/dont have the time to chase this up, I just wanted a quick hassle free change with my existing supplier

I switched on 2nd October and didn't think the switch had worked, I looked in my Octopus account app under the "View Tariff" section and it has changed to Money Saving Octopus.  It might be worth checking as Octopus did not notify me that the tariff had changed. The unit rates have all updated.

You done this for gas only as an existing customer?, the saving is definitely interesting, but it looks like a lot of hoops to jump through,

phoebe03cat

Yes I've had the same problem with octopus as an existing supplier. They answered e mail twice saying that mse had not reached out. As the saving is minimal I'm going to forget it BUT won't be staying.

uqo64i

I changed from Tracker tariff to money saving octopus over a week ago. The switch was smooth, but my smart meters haven’t yet caught up, so I will have to send manual readings until they do.