Sky

Sterlingtimes

I am confused. Email says 

Save £17 every month from the out-of-contract price of £76.50. With a new 24-month contract. Prices may change.

So I would pay £76.50 - £17 = £59.50. Would I not?

And there’s more. Your discount is available for you online right now. So forget the phone, forget the haggling. Save time and money by renewing online today.       

But this appears to be a price hike to £88 a month.

What should I do?

Looking beyond the email, the following appears:

Monthly contract TV renewal summary

Contract ends on

04 Dec 2025

04 Dec 2025

You currently pay

£79 a month

£79 a month

Monthly rolling price (after expiry)

£105 a month

£105 a month

When your contract ends, you'll automatically switch to a monthly rolling plan. Or, you can renew now and lock in a new 24-month deal.

Your new TV offer

Contract begins(24 month contract)

Today

Today

You’ll pay until 21 Dec 2025

£85 a month

You’ll then pay until 07 Oct 2027

£88 a month

Monthly savings(contract vs monthly rolling)

£17 a month

£17a month

Total savings

£408 24 months

£408

24 months                

brewerdave

Key question - what packages have you currently got ? Look at "view my bills" in your Sky account which should show actual payments and discounts. 

JSmithy45AD

I'd guess that the £76.50 is for the 24 month minimum term items, the rest of the £105 figure would be for the monthly rolling add-ons that can be removed with 1 months notice.

Sterlingtimes

JSmithy45AD said:

I'd guess that the £76.50 is for the 24 month minimum term items, the rest of the £105 figure would be for the monthly rolling add-ons that can be removed with 1 months notice.

That helps. Thank you. I will try to ascertain whether I have monthly rolling add-ons.

Sterlingtimes

brewerdave said:

Key question - what packages have you currently got ? Look at "view my bills" in your Sky account which should show actual payments and discounts. 

Thank you. The discounts on the various parts of the subscription are all over the place. I still pay separately for HD on Sky Sport and HD on Sky.

Anyway, I telephoned and spoke to a youngish gentleman with received pronunciation who sounded far too educated for the job he was doing. I explained that each time a minimum contract term expires, Sky attempts to impose a massive price hike. I explained that I do understand that there will be indexation increases. Anyway, the price would have increased from £79 a month to £105 a month, less £17 a month for agreeing to a new 24-month term, i.e. £88.00 a month. Sky reduced this to £76 a month and I was agreeable to this.

JSmithy45AD

Sterlingtimes said:

brewerdave said:

Key question - what packages have you currently got ? Look at "view my bills" in your Sky account which should show actual payments and discounts. 

Thank you. The discounts on the various parts of the subscription are all over the place. I still pay separately for HD on Sky Sport and HD on Sky.

Anyway, I telephoned and spoke to a youngish gentleman with received pronunciation who sounded far too educated for the job he was doing. I explained that each time a minimum contract term expires, Sky attempts to impose a massive price hike. I explained that I do understand that there will be indexation increases. Anyway, the price would have increased from £79 a month to £105 a month, less £17 a month for agreeing to a new 24-month term, i.e. £88.00 a month. Sky reduced this to £76 a month and I was agreeable to this.

Sky really aren't "attempting to impose a massive price hike", it's just your "massive" discounts have ended. Exactly the same as any other service.