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Principality Log on?

2

Comments

  • ceewash
    ceewash Posts: 1,375 Forumite
    Part of the Furniture 1,000 Posts
    Today 29/10/25 I can't get on. Had it been working since original post on here?
  • UKX69
    UKX69 Posts: 233 Forumite
    100 Posts First Anniversary Name Dropper Photogenic
    Been trying this pm. No joy.
  • ceewash
    ceewash Posts: 1,375 Forumite
    Part of the Furniture 1,000 Posts
    Just closed an ISA with them and transferred to another. No idea where my money is. It hasn't arrived at new ISA. Bit worried.

  • clairec666
    clairec666 Posts: 816 Forumite
    500 Posts Name Dropper
    ceewash said:
    Today 29/10/25 I can't get on. Had it been working since original post on here?
    It was working yesterday
  • Catplan
    Catplan Posts: 439 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    A number of website issues just now not just Principality… some Azure outages which look very much DNS related similar to AWS…..
  • Catplan
    Catplan Posts: 439 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    ceewash said:
    Just closed an ISA with them and transferred to another. No idea where my money is. It hasn't arrived at new ISA. Bit worried.

    Transferred one out recently same days as transferring a ybs isa as well the Principality was quickest, I’m sure it will arrive at destination, I was transferring to iWeb.
  • mebu60
    mebu60 Posts: 1,756 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    ceewash said:
    Just closed an ISA with them and transferred to another. No idea where my money is. It hasn't arrived at new ISA. Bit worried.

    Depends who the new provider is but assuming it was them you instructed to initiate the closure and transfer of the Principality ISA, i.e. you didn't action the closure yourself, they don't usually take long these days.
  • ceewash
    ceewash Posts: 1,375 Forumite
    Part of the Furniture 1,000 Posts
    mebu60 said:
    ceewash said:
    Just closed an ISA with them and transferred to another. No idea where my money is. It hasn't arrived at new ISA. Bit worried.

    Depends who the new provider is but assuming it was them you instructed to initiate the closure and transfer of the Principality ISA, i.e. you didn't action the closure yourself, they don't usually take long these days.
    Yes I instructed the new provider yesterday.
  • mebu60
    mebu60 Posts: 1,756 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    ceewash said:
    mebu60 said:
    ceewash said:
    Just closed an ISA with them and transferred to another. No idea where my money is. It hasn't arrived at new ISA. Bit worried.

    Depends who the new provider is but assuming it was them you instructed to initiate the closure and transfer of the Principality ISA, i.e. you didn't action the closure yourself, they don't usually take long these days.
    Yes I instructed the new provider yesterday.
    One working day is a bit soon to be getting worried tbh. Set your expectations to five working days and be pleasantly surprised if it happens sooner. For Cash ISAs they have 15 working days to make it happen. 
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