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Log in issues
Comments
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Prior to this email I haven't logged in since ages, so I am wondering if it's because of the MSE/Cheap Energy Club accounts merging, it sees the account as newer than Friday 26 September?0
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I'm having a similar issue.
I was able to see the tariff earlier this afternoon. I did update my estimated usage to see true savings.
Later on, when I was about to proceed it was no longer an option and I am greeted with the "unfortunately, you are not eligible for this tariff" message.0 -
Also getting this message. I was asked to add my current address and tariff info even though I've done that before and have had my CEC account for as long as I can remember. Somehow not eligible...0
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