Howard centre WGC

DjangoUnchained

Yes, thats what i was thinking. the ecp payment site just says that its been sent to dcbl so i guess its not been cancelled yet. I will give it a week then hound them for confirmation.

DjangoUnchained

just recieved this;

Hi xxxx

I can confirm that this was cancelled yesterday.

You shouldn’t receive anymore going forward. If you do receive any with the sent date after 2nd March, then contact me again.

Kind Regards

xxxxx

Administrator/Tenant Liaison Officer

thank you Forum admins for all the help.

Coupon-mad

Yay! Plan A strikes again!

DjangoUnchained

update…despite confirmation from shopping centre that they instructed ecp to cancel, I have now recieved a final reminder , court threat blah blah blah from dcbl dated 3rd march, so after the cancellation date. I have checked on the dcbl payment portal which says case is closed so they definately should not be sending more cr*p out. I have informed the shopping centre management but is there anything else i should be doing?

Gr1pr

Email DCBL with proof, telling them to refer it back to client ( if you meant DCBL and not DCB LEGAL ) stating that further letters will be treated as harassment

DjangoUnchained

https://forums.moneysavingexpert.com/discussion/comment/81915509#Comment_81915509

I emailed dcbl on the 9th, No response. I reported the letter to the shopping centre who insist it has been cancelled. The dcbl payment portal says case is closed. I have screenshot this. Is it safe to assume it is closed?

Coupon-mad

Yes it sounds like you've seen it off!

Retailer complaint is ALWAYS the first step!

😋