Maturing Skipton ISA

Kim_13

As it’s not my ISA, I’m wondering about the best way to go about securing the external transfer the ISA holder wants to hopefully avoid any hassle. Skipton seem to have come up a few times recently on the savings board for not paying the correct interest so although they say money can be moved from the default re-fix within X days, I’m wary. There was also a case where a poster had given instructions only for Skipton to action them ahead of time and trigger a penalty, for which Skipton had admitted the mistake was theirs but not a lot else.

Has anyone had a maturity with them recently that went smoothly and if so, which approach did you take? They have an existing Skipton Base Rate Tracker ISA if it would be easier to ask them to put it in there first.

Thanks