New car has problems already told them...

bettingonmycats · 20 September at 9:50PM

So after my last thread I bought a new car and expected everything to go smoother I was even pickier this time, but that didn't go to plan...

Within 2/3 weeks it became apparent there was something wrong with the car it was struggling to start and I think one of the headlights was fading. I got the battery changed on my own funds thinking it's just because it was sat for a little bit. Started up perfectly for 1 day.

Made the garage aware ASAP, we messed around on how to resolve it they paid £180 for the auto electrician to clean the GEM and he said if it doesn't fix it it needs a new one from Ford dealership and it's expensive.

So a few days go by and it's clear the issue was still there so I contacted them again and they're now telling me I am not covered by their warranty and they only paid the £180 as a goodwill gesture.

Obviously this time around I know my rights and made sure to tell them they need to fix it free of charge for me or a full refund and they didn't respond. What will my next steps be?

I paid £500 deposit on credit card so I know I can do a refund like that also, plenty of options I think since I have been to them within the first 30 days...