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can i close lloyds current account down online?

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Comments

  • Rob5342
    Rob5342 Posts: 2,584 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    What is it with banks not making closing accounts easy?
    That's often the case, you csn always sign up for products and services online, but they make ot much more difficult for you to cancel. 
  • wmb194
    wmb194 Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    Sorry, it's "More Actions", even more sorry, "Close" isn't there either. 
    It is with easy access savings accounts.
    What is it with banks not making closing accounts easy?
    Try 
    1. Log in to online banking and select ’Help & support’ from the navigation.
    2. Select ’Message us 24/7’.
    3. Enter your message and select ’Send’ to get chatting.
    In the app it's easy: click the three dots in the top right and then scroll down to, "close account."
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Guys, read the OP post history, he's trying to achieve not having a bank account and being untraceable for whatever reason, there is little point engaging now, he has the instructions, up to him to follow them

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • friolento
    friolento Posts: 2,849 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    wmb194 said:
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    Sorry, it's "More Actions", even more sorry, "Close" isn't there either. 
    It is with easy access savings accounts.
    What is it with banks not making closing accounts easy?
    Try 
    1. Log in to online banking and select ’Help & support’ from the navigation.
    2. Select ’Message us 24/7’.
    3. Enter your message and select ’Send’ to get chatting.
    In the app it's easy: click the three dots in the top right and then scroll down to, "close account."

    It's quite easy to close via the online chat, too. 
  • Barkin
    Barkin Posts: 824 Forumite
    500 Posts Second Anniversary Name Dropper
    friolento said:
    wmb194 said:
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    Sorry, it's "More Actions", even more sorry, "Close" isn't there either. 
    It is with easy access savings accounts.
    What is it with banks not making closing accounts easy?
    Try 
    1. Log in to online banking and select ’Help & support’ from the navigation.
    2. Select ’Message us 24/7’.
    3. Enter your message and select ’Send’ to get chatting.
    In the app it's easy: click the three dots in the top right and then scroll down to, "close account."

    It's quite easy to close via the online chat, too. 
    Which is where - for me, at least - the 'close account' option takes me.
  • wmb194 said:
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    Sorry, it's "More Actions", even more sorry, "Close" isn't there either. 
    It is with easy access savings accounts.
    What is it with banks not making closing accounts easy?
    Try 
    1. Log in to online banking and select ’Help & support’ from the navigation.
    2. Select ’Message us 24/7’.
    3. Enter your message and select ’Send’ to get chatting.
    In the app it's easy: click the three dots in the top right and then scroll down to, "close account."
    Please read the OP
    Human Rights Act 1998, Article 10

    "Everyone has the right to freedom of expression. This right shall include freedom to hold opinions and to receive and impart information and ideas without interference by public authority and regardless of frontiers."

    https://www.legislation.gov.uk/ukpga/1998/42/schedule/1

  • wmb194
    wmb194 Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wmb194 said:
    Eco_Miser said:
    Eco_Miser said:
    is there an option to do this from my browser please?
    From memory, so might be wrong:
     select the account
     click on 'Other Actions'
     select 'Close'. 

    there is no other options
    Sorry, it's "More Actions", even more sorry, "Close" isn't there either. 
    It is with easy access savings accounts.
    What is it with banks not making closing accounts easy?
    Try 
    1. Log in to online banking and select ’Help & support’ from the navigation.
    2. Select ’Message us 24/7’.
    3. Enter your message and select ’Send’ to get chatting.
    In the app it's easy: click the three dots in the top right and then scroll down to, "close account."
    Please read the OP
    I know you stated that you don't have a smartphone but I wasn't replying to you.

    Why don't you get a smartphone/tablet? They give you more options.
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