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PCP with MG

Hiya all

anyone know what the rules are with cancelling a PCP agreement before car is delivered or finance is in place?

short story is I was hard sold a brand MG HS and they took 2k initial deposit 6 weeks ago but still no new car and no date when it will be here 

can I cancel this deal and get my 2k back

I have not signed for the finance yet and no credit searches have taken place


Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,946 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 13 September at 6:13PM
    Hiya all

    anyone know what the rules are with cancelling a PCP agreement before car is delivered or finance is in place?

    short story is I was hard sold a brand MG HS and they took 2k initial deposit 6 weeks ago but still no new car and no date when it will be here 

    can I cancel this deal and get my 2k back

    I have not signed for the finance yet and no credit searches have taken place


    What do you mean by "hard sold"?

    How did you order, in person or remotely?

    What have you signed?

    If you have signed an order form what do the Ts and Cs say regarding delivery dates and cancellation?



  • Mildly_Miffed
    Mildly_Miffed Posts: 1,721 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Read the paperwork you signed, and have a copy of.

    Was the car you ordered in dealer stock, MG UK stock, or factory order?
  • paulsos1971
    paulsos1971 Posts: 70 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 13 September at 7:50PM
    By hard sold It was 4:20 Pm on a Sunday and they were closing in ten minutes, salesman said he can only do the deal today and it would be off the table tomorrow. 

    I was in the showroom and had just completed a 10 min test drive 

    I signed an order form only which states 30 September delivery which I have only just noticed, when I test drove the car he said it’s UK stock and I can have it 1st September when the new 75 reg roles out 

    the T&C are to small to read, I will try and take a picture to show 

    update but easier to read on a photo than the actual doc, what would be net costs?
  • Arunmor
    Arunmor Posts: 644 Forumite
    500 Posts First Anniversary Name Dropper
    Why do you want to cancel?  As above if delivery was critical by certain date you should have raised at the time.
  • On-the-coast
    On-the-coast Posts: 665 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 13 September at 8:54PM
    In the absence of terms and conditions which you haven’t posted yet, you’ll be £2000 out of pocket if you cancel.   That’s what a deposit means (unless the ts and cs say different)  Why don’t you ask them?
  • paulsos1971
    paulsos1971 Posts: 70 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 13 September at 11:18PM
    Here’s the Ts & Cs, I think its section 8
  • Spies
    Spies Posts: 2,271 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 13 September at 11:32PM
    Suggests they will refund you but may not be the whole amount

    I'm struggling to read that though as it's quite blurry
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • On-the-coast
    On-the-coast Posts: 665 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Yes.  It’s blurry, but says they will refund you less costs they’ve incurred - so sooner you cancel the better.  
    There will be less costs if it’s a standard spec model. 
    But you’ll have to ask them the amount and then weigh up if it’s worth cancelling. 
  • Ayr_Rage
    Ayr_Rage Posts: 2,946 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    If the deal was so good that you bit their hand off at 1620 on a Sunday why are you thinking of cancelling?
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