EV parking bay not clearly marked

Enrico_Fermi

Coupon-mad said:

Can you get a readable picture of the Welsh and the English UKPC sign? And take a tape measure and photograph how high the bottom of the English sign is?

By putting one above the other I think they have marginalised - and made it impossible for themselves to form contracts with - English speakers because it looks like those terms are unreadable even if standing underneath.

Get a photo from the EV bay pointing at the UKPC signs and them one standing under it looking up.. I bet the £100 cannot be seen. And get one with the tape measure showing the height of the English sign. 

That evidence potentially wins at POPLA and you have over 30 days to use the POPLA Code. Not just 28 days: it's actually 28 plus 5.

So put POPLA off (assuming the Code isn't a month old) while you go get that evidence.

Thanks for the feedback. Just been there and it was quite busy but got some pictures.

• This is a zoomed in pic of the UKPC sign
• 
  
• Picture of someone standing next to the sign with the tape measure - it's higher than I thought and I should have taken a ladder with me instead of a foot stool which was useless
• 
  
• Here's the actual height - 2.9 m (9 1/2 foot)
• 
  
• Picture from the bay as looking at the sign (can't read it)
• 
  
• Picture standing directly underneath looking up ar it (too high to read)
• 
  

Coupon-mad

There you go, that'll be your evidence for POPLA stage, making it clear to the Assessor that the only possibly slightly readable sign is the lower sign but that's in Welsh and the one at the EV bay breaches the Code of Practice by using the banned words 'Penalty Charge Notice'. No sign has £100 in very large bold lettering. You can't make out that clause at all and cannot read the t&cs.

• Here's the actual height - 2.9 m (9 1/2 foot)

Presumably that's the height of the bottom rim if the English sign so the words about t&cs and £100 - which is tiny - are actually ten feet up.

1505grandad

Perhaps spelling it out as advised by @doubledotcom:-

https://forums.moneysavingexpert.com/discussion/comment/81639958/#Comment_81639958

"I honestly believe that POPLA has been scraping the barrel when trying to employ new assessors with the requisite level of basic education. Any POPLA appeals I assist with, I suggest they make sure it reads like a 'Janet & John' story that is understandable by a toddler."

Enrico_Fermi

Coupon-mad said:

There you go, that'll be your evidence for POPLA stage, making it clear to the Assessor that the only possibly slightly readable sign is the lower sign but that's in Welsh and the one at the EV bay breaches the Code of Practice by using the banned words 'Penalty Charge Notice'. No sign has £100 in very large bold lettering. You can't make out that clause at all and cannot read the t&cs.

• Here's the actual height - 2.9 m (9 1/2 foot)

Presumably that's the height of the bottom rim if the English sign so the words about t&cs and £100 - which is tiny - are actually ten feet up.

Thanks very much again. I'll post the outcome from POPLA when I receive it.