No MSE deals for Now customers switching to Sky

Ectophile

If you're a Now broadband customer thinking of switching to Sky, don't bother trying through one of the MSE deals.  The Sky web site will think that you're already a customer.  If you click the button to say you're not a customer, it will be confused and get stuck in an endless loop, refreshing the page constantly  

It looks like Sky no longer treats Now as a separate company.

I've just ordered a new broadband deal from Vodafone instead.

Neil_Jones

Ectophile said:

If you're a Now broadband customer thinking of switching to Sky, don't bother trying through one of the MSE deals.  The Sky web site will think that you're already a customer.  If you click the button to say you're not a customer, it will be confused and get stuck in an endless loop, refreshing the page constantly  

It looks like Sky no longer treats Now as a separate company.

I've just ordered a new broadband deal from Vodafone instead.

Now is Sky broadband in different colours so the website is technically correct.

QrizB

Welcome to the Vodafone customer club, we can comiserate if we ever need to contact Customer Service 😂

(This ist second time with Vodafone, so I know what I'm letting myself in for. To be honest the last couple of times they were OK.)

Ectophile

QrizB said:

Welcome to the Vodafone customer club, we can comiserate if we ever need to contact Customer Service 😂

(This ist second time with Vodafone, so I know what I'm letting myself in for. To be honest the last couple of times they were OK.)

I did actually manage to get through to a real person at customer service shortly after placing the order.  I had managed to mistype my mobile phone number, which left me completely stuck when I tried to create a new account - it insisted on sending a code to my mobile every time.