📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Dormancy in join account - I can't get my money

About 25 years ago, I opened up a bank account with my flat mate. She never used the account and soon after, went to USA and I lost touch with her. Last I heard she was married but have no idea what her married name is, where she is, or even if she is dead/alive (she was diagnosed with MS). 

I tried to get her name removed but never could do so. It's not an account I used very often so it wasn't problematic. I have been the only person to have ever made withdrawals/deposits.

I deposited £800 a couple of years ago. Since then, the account has become dormant. I called the bank who were no help but made an appointment at my local branch - also no help. I was told that without ID of the other person, I was unable to lift the dormancy and access my money. 

Does anyone have any idea on what I can do about this? 
«13

Comments

  • I think there is something amiss with your post.

    If you deposited money within last 2 years the account would not be dormant.
    (Did the funds actually credit the account or rejected?)

  • Why on earth would you put £800 into a joint account where you had had not contact with the other account holder for over twenty years?
    0 bonus saver
    35 NS&I
    248 credit union
    0 Computer

    Credit card 2250
    Overdraft 49
  • Why on earth would you put £800 into a joint account where you had had not contact with the other account holder for over twenty years?
    I really wanted to ask that but felt it rude and did not want any posts deleted.
  • Tinkywinks108
    Tinkywinks108 Posts: 202 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I think there is something amiss with your post.

    If you deposited money within last 2 years the account would not be dormant.
    (Did the funds actually credit the account or rejected?)

    I don't have the exact date but I put it aside as emergency money for my son when he started uni, he is about to start his 3rd year. I can see the funds in there on my online banking, I just can't access it.
  • Theleak250
    Theleak250 Posts: 220 Forumite
    100 Posts First Anniversary
    edited 8 September at 4:58PM
    Why on earth would you put £800 into a joint account where you had had not contact with the other account holder for over twenty years?
    That did make me laugh out loud. 

    In all seriously to the OP. I had such a dormant account at Santander, I have never known it be required to have both people to bring the account out of a dormant state. The only time the other person was required was to close down the account or transfer it solely to me. Which bank is it?
  • eskbanker
    eskbanker Posts: 37,659 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Since then, the account has become dormant.
    Just to be clear, did the bank actually use the word 'dormant', which, as above, usually signifies an account that hasn't been used in any way for many years, or did they simply advise that it can't be accessed until the identities of both parties have been verified?

    Tinkywinks108 said:
    I can see the funds in there on my online banking, I just can't access it.
    How have you tried to access the money so far and what exactly are the error messages when doing so?  Have you had any correspondence about this?
  • Emmia
    Emmia Posts: 5,959 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    I think there is something amiss with your post.

    If you deposited money within last 2 years the account would not be dormant.
    (Did the funds actually credit the account or rejected?)

    I don't have the exact date but I put it aside as emergency money for my son when he started uni, he is about to start his 3rd year. I can see the funds in there on my online banking, I just can't access it.
    But why did you use this account? Why not open another account in your sole name if you wanted to keep the money separate.

    Currently your ex housemate could (if the account wasn't dormant) empty the money out of it, and in the event you died the money would be theirs automatically... Not your son's or part of your estate.
  • marcia_
    marcia_ Posts: 3,520 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     If you can see the account on your online banking why can you not just transfer the money to another account? Are you given errors? 
  • MeteredOut
    MeteredOut Posts: 3,292 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 8 September at 6:01PM
    Legally, as soon as you put £800 in the account, that money was as much your friends as it is yours, so the bank cannot just give it to you. And if she has died, her estate (husband) has may have legal right to it too (though there may be weird US inheritance laws at play).

    You need to explain what you mean by dormant, and somehow get it activated again so you can access it.
  • marcia_
    marcia_ Posts: 3,520 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     MeteredOut said:
    Legally, as soon as you put £hi 800 in the account, that money was as much your friends as it is yours, so the bank cannot just give it to you. And if she has died, her estate (husband) has may have legal right to it too (though there may be weird US inheritance laws at play).

    You need to explain what you mean by dormant, and somehow get it activated again so you can access it.
     Thats not necessarily the case. I have a joint account with my hubby and have free access to every penny without him needing to give permission. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.6K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.9K Spending & Discounts
  • 244.6K Work, Benefits & Business
  • 599.9K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.