📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Broadband in my partners name

My Sky contract expired today and they have zero offers, I asked about the new customer £18 for my same speed and was told "that's only for new customers" all they could offer me was a tiny bit faster (i dont need it) for £35.05 instead of my current £35.

Can my wife (who has a different surname) signup as a new customer with the same address and get the £18 offer? I'm happy to cancel..I dont care about the landline number...I dont even have a landline phone but i've got a number apparently.

I've tried the other provides in my area and sky have been the most reliable. I just find it rather offensive to pay an extra £17 for 24 months, I'd rather pay that to my pension

I can use my data for a couple of days during switch over

Comments

  • MyRealNameToo
    MyRealNameToo Posts: 1,271 Forumite
    1,000 Posts Name Dropper
    sgebbie said:
    My Sky contract expired today and they have zero offers, I asked about the new customer £18 for my same speed and was told "that's only for new customers" all they could offer me was a tiny bit faster (i dont need it) for £35.05 instead of my current £35.

    Can my wife (who has a different surname) signup as a new customer with the same address and get the £18 offer? I'm happy to cancel..I dont care about the landline number...I dont even have a landline phone but i've got a number apparently.

    I've tried the other provides in my area and sky have been the most reliable. I just find it rather offensive to pay an extra £17 for 24 months, I'd rather pay that to my pension

    I can use my data for a couple of days during switch over
    What do the terms of the offer say? 

    Certainly Sky for their other services used to state you couldn't qualify for new customer discounts if you had benefited from a previous introductory offer even if you weren't the person in contract and so in principle her signing up wouldnt be valid.

    There is then the second question of how likely they are to stop it. Certainly many got away with it for other services from them but they did occasionally catch people out in which case the introductory price was reversed and the contract continues at full price... the issue there was they had given you free kit and they'd bill you for that if they discovered you weren't a new customer. 
  • jbrassy
    jbrassy Posts: 1,039 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    I do this all the time with Virgin. Haggling is time consuming and often fruitless. Easier to just cancel and sign up for the cheaper new customer deals under your wife's name. Then when your wife's contract expires, cancel again and sign up under your own name. Just keep repeating this cycle ad infinitum and enjoy cheap deals. 
  • saajan_12
    saajan_12 Posts: 5,186 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As long as telecoms companies keep up the deep new customer discounts and punishing loyalty, these 'loopholes' of switching who's name its in will continue. Any terms about who benefits are in practice likely too difficult to enforce.. after all if your aunt / neighbour / friend came over one day and asked for a wifi password or watched your tv, did they also benefit? How many days of them 'benefitting' is enough to count? 

    sgebbie said:
    I've tried the other provides in my area and sky have been the most reliable. I just find it rather offensive to pay an extra £17 for 24 months, 
    Which other providers do you mean? Most other providers leverage the same infrastructure as BT / Sky / etc, wiht only a few fibre providers using separate cables. So any differences in reliability may have been incidental. 
  • Ectophile
    Ectophile Posts: 8,038 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If it's anything like switching from Now to Sky (Sky owns Now), then you will get stuck as soon as the system realises that you already have Sky.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • sgebbie
    sgebbie Posts: 26 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    saajan_12 said:
    As long as telecoms companies keep up the deep new customer discounts and punishing loyalty, these 'loopholes' of switching who's name its in will continue. Any terms about who benefits are in practice likely too difficult to enforce.. after all if your aunt / neighbour / friend came over one day and asked for a wifi password or watched your tv, did they also benefit? How many days of them 'benefitting' is enough to count? 

    sgebbie said:
    I've tried the other provides in my area and sky have been the most reliable. I just find it rather offensive to pay an extra £17 for 24 months, 
    Which other providers do you mean? Most other providers leverage the same infrastructure as BT / Sky / etc, wiht only a few fibre providers using separate cables. So any differences in reliability may have been incidental. 
    Three. terrible, constantly dropping. I wfh on client connections that need a stable connection. colleague had a similar experience.
    Virgin. too restrictive in preventing p2p and some websites...easy to bypass but a pain in my usage
    Plusnet. engineer didn't show, years ago. never tried them since.
    bt. havent had since early 2000's . same price as existing sky contract, so why bother.
  • 35har1old
    35har1old Posts: 2,013 Forumite
    1,000 Posts Second Anniversary Name Dropper
    sgebbie said:
    My Sky contract expired today and they have zero offers, I asked about the new customer £18 for my same speed and was told "that's only for new customers" all they could offer me was a tiny bit faster (i dont need it) for £35.05 instead of my current £35.

    Can my wife (who has a different surname) signup as a new customer with the same address and get the £18 offer? I'm happy to cancel..I dont care about the landline number...I dont even have a landline phone but i've got a number apparently.

    I've tried the other provides in my area and sky have been the most reliable. I just find it rather offensive to pay an extra £17 for 24 months, I'd rather pay that to my pension

    I can use my data for a couple of days during switch over
    I am currently out of contract with my provider and it would cost me more to sign a new contract
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.6K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.9K Spending & Discounts
  • 244.6K Work, Benefits & Business
  • 599.9K Mortgages, Homes & Bills
  • 177.2K Life & Family
  • 258.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.