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Parkmaven DCB Legal - Letter from HM Courts and Tribunals Service

Hi. Ive recently received a letter from HM Courts and Tribunal Service claiming a money claim has been made against me by Parkmaven. I parked in a car park in March for an appointment I needed to attend. The appointment overran meaning I was a little late back to my car. I think from memory I paid on a parking app but my phone battery died whilst I was in my appointment meaning I would have been unable to extend the parking. I have always thought their parking charge fine was excessive for how long I overstayed so didht pay. However, didn't expect it to go this far. Can anyone help with what I do now? No idea how to fill the court form in
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Comments

  • Car1980
    Car1980 Posts: 2,924 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Read the stickied guide and use the template defence. Much easier to deal with it online (you will need a Government Gateway account)

    What are the exact particulars of claim?

    Alter paragraph 3 to match your own circumstances and post here for approval.

    Was it a medical appointment?

    Parkmaven-DCB generally discontinue claims and just use the the court system as an intimidation exercise.
  • Coupon-mad
    Coupon-mad Posts: 162,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Show us the claim form (redacted) and tell us the date it was issued?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Dice1
    Dice1 Posts: 21 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Sorry, wheres the sticked guide? What do you mean by particulars of claim? Sorry, this is all new to me! It wasn't a medical appointment no
  • Dice1
    Dice1 Posts: 21 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Here's the letter
  • Coupon-mad
    Coupon-mad Posts: 162,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 September 2025 at 5:16PM
    Dice1 said:



    Sorry, wheres the sticked guide?  
    My signature tells you where it is. We know it's new but slow down and read the forum more: you posted directly under these words:
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Dice1
    Dice1 Posts: 21 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Thanks. So the 1st step is to acknowledge the claim online, is that right? Sorry, not well atm and have awful brain fog and fatigue so its a lot to read and process
  • Gr1pr
    Gr1pr Posts: 13,980 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Dice1 said:
    Thanks. So the 1st step is to acknowledge the claim online, is that right? Sorry, not well atm and have awful brain fog and fatigue so its a lot to read and process
    Correct,  login to MCOL via your government gateway account and complete the AOS online on MCOL ASAP to extend the deadline to submit your defence , to 4pm on 23rd September 


  • Dice1
    Dice1 Posts: 21 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Thank you, ill do that tonight and then do I read up and submit the defence before the 23rd? Do I post on here what Im going to say?
  • Car1980
    Car1980 Posts: 2,924 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just post up paragraph 3, which is your "custom" paragraph.
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