Anyone else have issues with NS&I BROWSER login?

Swipe

Session cookies expire so it needs to re-authenticate after a while. I see they now allow up to 15 devices to be registered and I bet they don't delete expired ones automatically, so worth clearing some out if you are getting close to 15 or you will get locked out and have to call them.

masonic

Blocking cookies works for me. Stops it trying to log in using the cookie it has set, finding it has expired, and clearing it before dumping me back to the login page. Downside is that I have to use 2FA every time. But I don't usually log in again before it would normally have expired anyway.

Swipe said:

Session cookies expire so it needs to re-authenticate after a while. I see they now allow up to 15 devices to be registered and I bet they don't delete expired ones automatically, so worth clearing some out if you are getting close to 15 or you will get locked out and have to call them.

I believe they do remove the expired ones. Mine have never built up. What they don't do is delete them before expiry if you log in with the same device from scratch. So that can catch you out.

B0bbyEwing

mta999 said:

You don't say how you were connected to the internet but NS&I is notorious for playing up when you collect either on your mobile phone browser or on a laptop tethered to your phone or whatever ie using the mobile network and a browser.

Using the app seems to be okay, although you can't do much on it

Well at least I know it's not me or my computer that's the issue.

As for how I connect ...

My PC is connected to my BT Smart Hub 2 router via ethernet cable.

I use Chrome browser.