NatWest 2yr Fixed ISA maturing in 5 days info needed

sparkiemalarkie

I have a 2year fixed rate ISA maturing on 4th Sept 2025. I've had no contact at all from NatWest and was hoping that someone could let me know the process at maturity.

Does it roll over to an EA isa or is it put into a 'like for like' ISA - Are there preferential rates for the maturing ISAs

tia

sx

Lorian

I get messages in the app (Click bell top right). The message says it will automatically convert into a cash ISA. Also suggests going to NatWest.com/options to see maturity options

Ayr_Rage

NatWest should've already advised you of the maturity options and asked you to make a choice.

Some providers have preferential rates for maturing products, but that would have been advised to you already.

If it is an online product, check the options there.

Unless you selected an option when you took out the product, with most ISA providers the account will become an instant access ISA at their lowest rate.

sparkiemalarkie

Still nothing ! 
No message by clicking the bell and no message in my documents and no letter... how strange.

sx

Kim_13

Text from an email received on 18/8:

Your Fixed Rate ISA is ending soon. We’ll automatically change your account into a Cash ISA on 5th September 2025. You don’t have to do anything right now. But once your existing Fixed Rate ISA reaches the end of its term and the funds are available, you’ll have a few options. We're here to help explain your choices and what happens next, depending on your savings goals.

Option 1 – open a new NatWest Fixed Rate ISA. The day after your Fixed Rate ISA term has ended and your money is available, you can open a new Fixed Rate ISA. You can find our latest rates on our website or in the mobile app, as well as information on how to open a new one. ‌ You can move your money from your new Cash ISA during account opening by choosing the option to transfer your existing ISA to your new Fixed Rate ISA. That way, your savings will stay tax-free. Option 2 – leave your money in your new Cash ISA. To keep your money in your new Cash ISA, you don't need to do anything. You can access your savings whenever you want. Just so you know, the interest rate is variable so the amount of interest you'll earn can go up or down. ‌ Our Cash ISA rates will be reducing from Thursday 28th August. Our new rates can be found in our interest rates leaflet. Option 3 – move your ISA to another provider. If you want to move your savings from your ISA account to another provider’s ISA, it's important to go through an ISA transfer process. Your new provider will help you with this. That way, your savings will stay tax-free.“ So no preferential rate offered and no option to arrange a new NatWest fix ahead of time, even if the customer wanted to do that.

vic_sf49

sparkiemalarkie said:

Still nothing ! 
No message by clicking the bell and no message in my documents and no letter... how strange.

sx

I have the same account, and was notified by email on 18th Aug. So it may depend what contact preferences you had set.

But you've got the info in the post above, so you at least know what will be happening now. 

sparkiemalarkie

vic_sf49 said:

sparkiemalarkie said:

Still nothing ! 
No message by clicking the bell and no message in my documents and no letter... how strange.

sx

I have the same account, and was notified by email on 18th Aug. So it may depend what contact preferences you had set.

But you've got the info in the post above, so you at least know what will be happening now. 

That's true, I will have a look.

sx