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Seller claims telephone order was not distance selling

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Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,800 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They can't force you to stump up the rest of the £75k and complete the purchase, so that leaves the matter of the deposit and costs.  @Okell asked some important questions:

    Okell said:
    I think the OP needs to give more detail about what has actually happened - he's the only one that knows

    eg  When did he visit the premises?

    What exactly happened during that visit?

    How did the OP leave purchase negotiations (if any) at that point?

    When did he telephone the dealer and what was the purpose of the call?

    What happened during that call?
    If you answer those, you'll get better advice.

  • m0bov said:
    Regardless of if it's distance selling or not, the dealer can claim back reasonable costs. Ask them to detail their costs and how they come about the 2 grand. Is it a custom build?
    Distance contract would come with right to cancel, assuming not personalised, etc, so refund of any advanced payments would be due. :) 

    Of course debate on distance or not needs to be settled.  
    In the game of chess you can never let your adversary see your pieces
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