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Help with Defence for Parking Fine - Bay Sentry Solutions / dcb legal please

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Comments

  • Gr1pr
    Gr1pr Posts: 10,357 Forumite
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    edited 18 September at 8:06AM
    Tombrie said:
    Have now received from the Civil National Business Centre (CNBC) an acknowledgement receipt for my defence.

    Waiting for the next stage which should be mediation.
    I suggest that you study the 8 steps in the defence template thread in announcements,  especially 2 & 3
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
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    And do this if you can - one week left:

    FIGHTBACK ALERT:

    Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline next week.

    See this thread:

    https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

    We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

    I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

    Ordinary people like you are falling victim to this scam over 18 million times per annum. Motorists need your voice added please.

    CLOSES ON FRIDAY 26th SEPTEMBER.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Tombrie
    Tombrie Posts: 14 Forumite
    10 Posts Photogenic
    Quick update - to date I  have not heard anything at all from dcblegal - no mediation phone call / email nothing.
    Really hoping that is a good sign. 
  • Gr1pr
    Gr1pr Posts: 10,357 Forumite
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    Much too early yet, keep checking your MCOL claim history for the next stage , and patience 
  • Tombrie
    Tombrie Posts: 14 Forumite
    10 Posts Photogenic
    I have finally heard from dcblegal and was very disappointed to read that they are still proceeding with the claim against me. They have also sent me a copy of their N180 Directions Questionnaire which they have already sent to the court.
    In the email they sent to me they have said if I want to call them on the number given in Section E of their N180 Directions Questionnaire I can ask about mediation. I have copied Section E below:

    E. About the mediation appointment
    If you do not provide contact details for mediation, your appointment 
    may not take place, which could then result in sanctions for non 
    attendance.
    E1 What is the name and contact details of the person who will be 
    attending your mediation appointment?
    Name   TBC
    UK phone or mobile number  020 3434 0433
    Email address  info@dcblegal.co.uk
    E2 Are there any dates within the next 3 months when you will not be 
    able to attend your mediation appointment?
    Yes
    No
    If Yes, list the dates you are not available below
    E3 Will you be using an interpreter for your mediation appointment?
    Yes
    No
    E4 Do you believe you are vulnerable in any way or require any 
    additional support that the mediator needs to consider?
    Yes
    No

    I was under the impression that dcblegal would phone me and negotiate / mediate the claim. They also do not name the person who will attend any mediation. Just states TBC.  Their email also states if I wish to discuss mediation I should contact them within seven days. As the seven days will not include the Saturday and Sunday I will need to reply quite quickly.
    Any comments / suggestions would be welcome.

  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
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    A Mediator rings you.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Tombrie
    Tombrie Posts: 14 Forumite
    10 Posts Photogenic
    That's good - as I thought. 
    Will wait and see what happens. 
  • Gr1pr
    Gr1pr Posts: 10,357 Forumite
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    They have little or no incentive to back off until the court hearing fee needs to be paid to your local civil court next year, so you should be expecting them to continue to that make or break point next year, not give up halfway through the first half  !

    They are playing the long game,  so play along

    The 8 steps in the defence template thread are what you need to follow,  and studying a dozen other threads on here that are further along would clarify the situation that you all are in, you will soon see the pattern
  • Le_Kirk
    Le_Kirk Posts: 25,151 Forumite
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    Tombrie said:
    I was under the impression that dcb legal would phone me and negotiate / mediate the claim.
    A Mediator rings you.
    .......but it isn't a mediator from dcb legal, they are from the small claims mediation service and should be neutral.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Le_Kirk said:
    Tombrie said:
    I was under the impression that dcb legal would phone me and negotiate / mediate the claim.
    A Mediator rings you.
    .......but it isn't a mediator from dcb legal, they are from the small claims mediation service and should be neutral.
    And as ever, this stage is fully covered in the 8 steps and we try to avoid having to post on threads about this early stuff. Spare our time!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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