Barclaycard Amazon joke

DjangoUnchained

Recently applied for the amazon barclaycard, simply to get the free £20 credit on amazon. The credit came through really quick, the card came a few days later. It tells me i have to register it on the barclays app, which i try and do but it always hangs with an error message. I phone barclays and they try various things and then call me back to say that there is already a profile for me, different address.  It turns out the old profile is at my old address and hasnt been used for over 12 years and the account is now closed.  I have this confirmed and they say i have to delete the old profile, fine , go ahead.  No, they say i have to go to a branch to do it. I say that is very inconvenient and i wont be able to as im fairly housebound.  Long and short i told them to cancel the account as im not that bothered now, i only did it for the amazon voucher.  The young lady in the call centre was quite apologetic but said she would make an appointment for me at a branch. i told her not to bother.    As the £20 is sitting in my amazon account im about to use it then destoy the card, which incidentally isnt regestered on my amazon account either. 
rant over , just a load of nonsence, if they want their £20 back i will tell them they have to make an appointment and come and see me for it.

MyRealNameToo

It's not unique to Barclays that there is a single customer view and it prohibits creation of a second log in for the same person. 

When it happened to me was easy enough to resurrect the old profile and add the new account to it. I didnt explore the mechanism to delete the old profile as it wasnt necessary. 

DjangoUnchained

MyRealNameToo said:

It's not unique to Barclays that there is a single customer view and it prohibits creation of a second log in for the same person. 

When it happened to me was easy enough to resurrect the old profile and add the new account to it. I didnt explore the mechanism to delete the old profile as it wasnt necessary. 

yes sounds sensible, but apparently i have to go in branch. theres zero chance of that happening so i'll just bin the card

oldagetraveller1

Similar happened to me when Amazon first introduced the £20 credit on opening a Barclaycard through them. I can't remember exactly what the problem was, but I did receive the £20 credit to my Amazon account.

I vaguely remember it was something about account verification.

I spent the £20 and didn't progress further with Barclaycard.

DjangoUnchained

oldagetraveller1 said:

Similar happened to me when Amazon first introduced the £20 credit on opening a Barclaycard through them. I can't remember exactly what the problem was, but I did receive the £20 credit to my Amazon account.

I vaguely remember it was something about account verification.

I spent the £20 and didn't progress further with Barclaycard.

yes, ive now used the £20 but when i log on to amazon to buy something else it tells me im eleigible to apply for the card and get £20 voucher, I wonder how many times i can get away with doing this?

NoodleDoodleMan

Maybe I'm missing sometime in the storyline - but if you've had the £20 from Amazon Barclaycard - why are you wondering why you can't apply for same again to receive another £20 ?

Or is it that Amazon won't allow you to use "their" Barclaycard now to place a further order(s) ?  

DjangoUnchained

NoodleDoodleMan said:

Maybe I'm missing sometime in the storyline - but if you've had the £20 from Amazon Barclaycard - why are you wondering why you can't apply for same again to receive another £20 ?

Or is it that Amazon won't allow you to use "their" Barclaycard now to place a further order(s) ?  

yes, i think you are missing something in the storyline. The whle point was why i couldnt use the card despite being approved but unable to regester the app. The £20 amazon voucher was irrelevant, that had been recieved and spent.   The final point i was making that with my last order ( after the one i used the voucher), it was inviting me to apply again, and recieve another voucher. I havnt tried it yet but was wondering if their bad system would pick up on this or not.

NoodleDoodleMan

Thanks for clarification - I only use Amazon regular online system so no experience with app.

In respect of your final sentence - why not try it and see ? Nothing to lose.

gbhxu

It's to do with their affordability checks since you previously had a Barclaycard.

Once you pass, you'll be able to register in the app and use your AmzBC

DjangoUnchained

gbhxu said:

It's to do with their affordability checks since you previously had a Barclaycard.

Once you pass, you'll be able to register in the app and use your AmzBC

They told me it was because they had two profiles for me and the only way they could merge them was if i went into a branch. Really not bothered so im not going to. I will apply again to see if i can get another £20 amazon voucher though

DjangoUnchained

meanwhile i recieved the pin mumber letter today. so they are prepared to give me the card and pin number but wont allow me to use the app?