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Barclaycard Amazon joke

DjangoUnchained
Posts: 536 Forumite

in Credit cards
Recently applied for the amazon barclaycard, simply to get the free £20 credit on amazon. The credit came through really quick, the card came a few days later. It tells me i have to register it on the barclays app, which i try and do but it always hangs with an error message. I phone barclays and they try various things and then call me back to say that there is already a profile for me, different address. It turns out the old profile is at my old address and hasnt been used for over 12 years and the account is now closed. I have this confirmed and they say i have to delete the old profile, fine , go ahead. No, they say i have to go to a branch to do it. I say that is very inconvenient and i wont be able to as im fairly housebound. Long and short i told them to cancel the account as im not that bothered now, i only did it for the amazon voucher. The young lady in the call centre was quite apologetic but said she would make an appointment for me at a branch. i told her not to bother. As the £20 is sitting in my amazon account im about to use it then destoy the card, which incidentally isnt regestered on my amazon account either.
rant over , just a load of nonsence, if they want their £20 back i will tell them they have to make an appointment and come and see me for it.
rant over , just a load of nonsence, if they want their £20 back i will tell them they have to make an appointment and come and see me for it.
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Comments
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It's not unique to Barclays that there is a single customer view and it prohibits creation of a second log in for the same person.
When it happened to me was easy enough to resurrect the old profile and add the new account to it. I didnt explore the mechanism to delete the old profile as it wasnt necessary.1 -
MyRealNameToo said:It's not unique to Barclays that there is a single customer view and it prohibits creation of a second log in for the same person.
When it happened to me was easy enough to resurrect the old profile and add the new account to it. I didnt explore the mechanism to delete the old profile as it wasnt necessary.0 -
Similar happened to me when Amazon first introduced the £20 credit on opening a Barclaycard through them. I can't remember exactly what the problem was, but I did receive the £20 credit to my Amazon account.I vaguely remember it was something about account verification.I spent the £20 and didn't progress further with Barclaycard.0
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oldagetraveller1 said:Similar happened to me when Amazon first introduced the £20 credit on opening a Barclaycard through them. I can't remember exactly what the problem was, but I did receive the £20 credit to my Amazon account.I vaguely remember it was something about account verification.I spent the £20 and didn't progress further with Barclaycard.0
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Maybe I'm missing sometime in the storyline - but if you've had the £20 from Amazon Barclaycard - why are you wondering why you can't apply for same again to receive another £20 ?Or is it that Amazon won't allow you to use "their" Barclaycard now to place a further order(s) ?0
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NoodleDoodleMan said:Maybe I'm missing sometime in the storyline - but if you've had the £20 from Amazon Barclaycard - why are you wondering why you can't apply for same again to receive another £20 ?Or is it that Amazon won't allow you to use "their" Barclaycard now to place a further order(s) ?0
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