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Kia refused to honour 7 year warranty.
Comments
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Seems correct to me. A warranty repair is very different from regular servicing.0
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born_again said:
Your garage should never have done the repair. . Your garage should have told you that... As an aside who decided it needing replacing, As it may not be covered anyway (consumable part).
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MyRealNameToo said:born_again said:
Your garage should never have done the repair. . Your garage should have told you that... As an aside who decided it needing replacing, As it may not be covered anyway (consumable part).0 -
Okell said:MyRealNameToo said:born_again said:
Your garage should never have done the repair. . Your garage should have told you that... As an aside who decided it needing replacing, As it may not be covered anyway (consumable part).
By your argument, the garage would have to question every job they are offered on cars less than seven (maybe ten) years old.
Would you suggest that the every tradesman quoting for minor property repairs should do the same because it might be covered by the householder's insurance, which might have restrictions about who could carry out the work?1 -
Okell said:MyRealNameToo said:born_again said:
Your garage should never have done the repair. . Your garage should have told you that... As an aside who decided it needing replacing, As it may not be covered anyway (consumable part).
It's not my job to turn away customers and I've not marketed our services claiming to be eligible with the Kia warranty. I will say I generally think the nanny state is wrong and people should be expected to take more personal responsibility than expect everyone else to be looking out for them.
Now it's totally different if the customer asks me if my work will be covered by the warranty, my honest answer would be no idea.0
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