Virgin Regular Saver Glitch - one application opened two accounts

Qyburn

flaneurs_lobster said:

Qyburn said:

Just as an aside I don't see the point of their "nudge, wink" secretive communications given that once the account's open they send an email saying so.  

The SMS with a link or the email? Probably just mechanisms to verify the phone number/email address.

I don't see how an SMS with a link verifies anything given I didn't use the link in any case.  

jameseonline

Worst case scenario is your money for the extra account gets returned to you, best case you can fund 2 until maturity 

flaneurs_lobster

Qyburn said:

flaneurs_lobster said:

Qyburn said:

Just as an aside I don't see the point of their "nudge, wink" secretive communications given that once the account's open they send an email saying so.  

The SMS with a link or the email? Probably just mechanisms to verify the phone number/email address.

I don't see how an SMS with a link verifies anything given I didn't use the link in any case.  

You've entered a phone number as part of your application. VM want to verify that you are in possession of a phone with that number so they send you a text with a link.

You've chosen not to (or rather can't) verify the number by this mechanism - fair enough but it will mean that you will need to verify the number at a future date if you ever use your phone to access your account (although it sounds like you don't have a smartphone so moot).

Qyburn

I just had a text from Virgin saying effectively that it was a mistake, but they're happy for me to keep both for the 12 month term.

flaneurs_lobster

Excellent result.

Did you ever contact them about this or has their acknowledgement just turned up?

Qyburn

flaneurs_lobster said:

Excellent result.

Did you ever contact them about this or has their acknowledgement just turned up?

I didn't contact them, it just turned up out of the blue.  

Hattie627

Qyburn said:

I just had a text from Virgin saying effectively that it was a mistake, but they're happy for me to keep both for the 12 month term.

Good result, congratulations.

allegro120

Qyburn said:

I just had a text from Virgin saying effectively that it was a mistake, but they're happy for me to keep both for the 12 month term.

I’m running two since they’ve launched 10.38%. One from 05 profile and one from 82. It’s good to have 2 profiles. 

Qyburn

That's a good tip, I think I actually do have both but haven't used the 05 since the "exclusive" ISAs came along.