Principality RS 6 Month Maturity Issue

mebu60

I posted this in the RS Discussion Thread originally a few days ago but it got a bit swamped by the MonBS discussions.

Principality 6 Month RS Iss 2, mine matures 3/9. Also have EA Iss 7, Christmas RS and 6 Month RS Iss 3.

Maturity option selected to convert the RS Iss 2 into (another) RS Iss 3 at 7.5% AER fixed and pay in £200 on 3/9. Balance of £1k + interest selected pay into different Principality account, dropdown only offered existing RS Iss 3! I selected that in order to progress but clearly not possible as limited to £200 pcm (and that will have gone in on 1/9). Have sent secure message requesting change destination of mat balance to EA.

Anyone else had this anomaly? 

Stargunner

mebu60 said:

I posted this in the RS Discussion Thread originally a few days ago but it got a bit swamped by the MonBS discussions.

Principality 6 Month RS Iss 2, mine matures 3/9. Also have EA Iss 7, Christmas RS and 6 Month RS Iss 3.

Maturity option selected to convert the RS Iss 2 into (another) RS Iss 3 at 7.5% AER fixed and pay in £200 on 3/9. Balance of £1k + interest selected pay into different Principality account, dropdown only offered existing RS Iss 3! I selected that in order to progress but clearly not possible as limited to £200 pcm (and that will have gone in on 1/9). Have sent secure message requesting change destination of mat balance to EA.

Anyone else had this anomaly? 

You should set up a nominated account to make future withdrawals to.

Ch1ll1Phlakes

mebu60 said:

I posted this in the RS Discussion Thread originally a few days ago but it got a bit swamped by the MonBS discussions.

Principality 6 Month RS Iss 2, mine matures 3/9. Also have EA Iss 7, Christmas RS and 6 Month RS Iss 3.

Maturity option selected to convert the RS Iss 2 into (another) RS Iss 3 at 7.5% AER fixed and pay in £200 on 3/9. Balance of £1k + interest selected pay into different Principality account, dropdown only offered existing RS Iss 3! I selected that in order to progress but clearly not possible as limited to £200 pcm (and that will have gone in on 1/9). Have sent secure message requesting change destination of mat balance to EA.

Anyone else had this anomaly? 

Haven't seen this before. I would contact them directly through their secure messages feature to get this sorted in advance of the headache of it not being accepted by the RS Iss.3. I have seen their forms sometimes not fully load but if you've sent these instructions you won't be able to change yourself on principality online and it may be that principality will contact you if their systems pick up that this maturity option won't work

EDIT: Somehow missed the last line of your message. My mistake but hope you get sorted. Have left my message incase someone else has had this problem.