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Vantage Point NTK Parking Charge

Hi - I was looking for help from all you wonderful people who understand this way better than me…

I have received a parking fine for parking at the Vantage Point car park in Brighton for 4 hours 20 minutes.

I arrived with my 9 month old baby for a day out at the seaside and by the time I paid for the parking 20 mins had gone, I then paid for 4 hours parking which would have covered me till the time I got out of the parking lot. I have a receipt for parking which ended within a couple of minutes of the time I left the parking lot.

im hoping someone can point me in the right direction here as I cant afford to pay this £100 fine which just feels incredibly harsh given I’d paid £8.50 for the 4 hours parking already.

any help is hugely appreciated and I can add any blanked pictures of the fine if needed.

Thanks in advance!!!

Comments

  • DE_612183
    DE_612183 Posts: 3,922 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    1. read the newbies thread.

    2. It's not a fine.

    3. Which PPC is it?
  • Gr1pr
    Gr1pr Posts: 9,040 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 22 August at 11:50AM
    Definitely not a fine,  just a pcn, an invoice,  possibly from OPS  ?  ONE PARKING SOLUTION  , for Insufficient paid time   ?  Exceeding the paid for time   ?  Never use a One Parking Solution car park 

    https://www.facebook.com/groups/313872252071826/posts/3088334967958860/

    Post a redacted picture of the NTK PCN letter,  hiding personal and private sensitive information but leaving dates and times showing 
  • DE_612183 said:
    1. read the newbies thread.

    2. It's not a fine.

    3. Which PPC is it?
    Sorry you are right! It’s a NTK. I’ve added a picture below with the key info stamped out. I think there are mitigating circumstances such as only being 20 mins over, taking 10 mins to get my baby out of the car and then the Poppay app not working for 10 mins (other users have experienced this). And it is also not possibly to backdate so I was paying for 4 hours which run out at 18:28 (within 2 mins of when I left the parking lot).

    the PPC was one parking solution.

    Thanks so much for the initial fast responses. Any further would be majorly appreciated.

    thanks!! 
  • Gr1pr
    Gr1pr Posts: 9,040 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    OPS aren't interested in mitigating factors,  although the landlord or landowner might be if you complain 

    You redacted the dates and times,  so we cannot deduce anything else 

    The alleged contravention is,  Parking duration not paid in full,  which seems to be correct from a pedantic point of view 

    The only possible chance of you winning based on the information so far is in court 
  • Gr1pr said:
    OPS aren't interested in mitigating factors,  although the landlord or landowner might be if you complain 

    You redacted the dates and times,  so we cannot deduce anything else 

    The alleged contravention is,  Parking duration not paid in full,  which seems to be correct from a pedantic point of view 

    The only possible chance of you winning based on the information so far is in court 
    Thank you so much for the response Gr1pr

    i figured if I left the times they’d be able to work out who it was quite easily. I’ve re added there. I’ve also added a snip of when I downloaded the app to prove it took 10 mins for it to connect and work.

    and yes I’d agree correct in a pedantic way but it’s impossible to backdate parking so are they expecting people to pay for the parking as they drive in even if they don’t have the app downloaded. All just seem a bit odd and incredibly harsh given we paid £8.50 for the parking already


  • Gr1pr
    Gr1pr Posts: 9,040 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    I agree with you,  and methods of payment and also payment machines are notorious,  but until regulation comes in we are stuck with it, hence why a good defence and Witness Statement might win for you, plus various other factors 
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