dcb legal Letter of Claim no PCN Received

blueg33

Hi.

I have read through the newbie section and intend to send the 30 day letter, but have a query about my specific scenario.

I have received no PCN's and no correspondence to date, although I did change address about 1 month after the alleged parking.  I also have evidence on my bank statement that I paid by card at the payment machine (but the date the money ;left the account is the following day.  I can prove that I was in a different part of the country on the following day, so the payment must be for this parking.)

The letter of claim from dcb legal  alleges that "No valid pay and display permit was purchased"

DCBlegal are instructed by Euro Carparks

I am wondering what I should do next - in the light of having paid and the absence of any PCN's or other correspondence.  Do I write and say "I paid here is proof?", do I ignore save for the 30 day letter? 

Thanks

Nellymoser

Wait for the 30 day notice LOC before sending the Template reply. You must get your address updated
DVLA V5C and driving licence. 
Email Euro car parks and DCB Legal DPO a Data Rectification Notice. INSTRUCT them to ERASE your old address and replace it with your current address for service. Find DPO email in privacy policy on their website. See NEWBIES post 4 change address.

blueg33

Nellymoser said:

Wait for the 30 day notice LOC before sending the Template reply. You must get your address updated
DVLA V5C and driving licence. 
Email Euro car parks and DCB Legal DPO a Data Rectification Notice. INSTRUCT them to ERASE your old address and replace it with your current address for service. Find DPO email in privacy policy on their website. See NEWBIES post 4 change address.

Thanks, that is what I was going to do.  I am wondering whether to say anything about having paid etc?

Coupon-mad

Yes you can say the parking was paid for so you want to know whether their client is alleging a VRM typo (keying error)? Or are they saying a payment was made fir the right VRM but the car overstayed paid for time?

Do that by email to DCB Legal.

Now, we also need you:

PLEASE bookmark this thread below and do Public Consultation if you haven't done it yet. See this thread: -

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We need every poster to come back & complete this vital Consultation before the deadline! Just 2 weeks left but please don't rush it. You can do some then save it and come back to it as you have time.

We understand that you may need some pointers. It looks laborious, we get that.

I'm taking a closer look this week and we'll walk you through it. I should have all the first post 'how to respond to each question' advice ready by the end of this week.

There are vital points to safeguard motorists interests to make, that many people won't think of/need focus. There won't be a template - the survey is for you to reply in your words - but we'll help everyone with what to focus on.