UK CPM Parking Ticket Dispute – 10 min of van loading

rudimental100

Hi all, I would like to ask for some advice. It seems that some newly built parts of London have parking managed by a private company called CPM (UK Car Park Management).

I recently received a PCN from them for £60 for being parked for 10 minutes. I explained and provided proof that I was collecting from a customer who lives there, but my appeal was rejected on the basis that “the vehicle remained on site for 10 minutes with no permit to authorise your stay.”

I now have the option to appeal through uk-carparkmanagement.co.uk, which looks like just another “in-house” process.

As they are members of the British Parking Association (BPA), I asked them to provide a 10-digit POPLA code so I could appeal further. They replied that although they are BPA members, “we are not part of their Approved Operator Scheme (AOS) which deals with the issuing of tickets on private land.”

Instead, they explained that they are members of the Accredited Trade Association (ATA) called the International Parking Community (IPC) and therefore follow the IPC Code of Practice, another organisation with very poor reviews online.

I can see this company is mentioned on this forum quite a lot, but I’m unsure what the next steps should be. If they decide to take this to court, do I stand a good chance of winning?

Gr1pr

These cases are well known on the forums,  you were stopped whilst collwcting and loading,  so not parked  !

Stopped 

Study the Jopson appeal case for inspiration 

They are correct,  no popla code because they are not BPA AOS members,  probably haven't been for a decade,  they are IPC AOS members,  so use the kangaroo court of the IAS 

The code of practice is a joint Code with the BPA and has been so for several months,  2 trade bodies but a single code

They may not take it to court,  but may well issue a court claim against you,  in which case your explanation plus the Jopson case should assist you towards a successful outcome 

Coupon-mad

99% of claims here are won by Defendants or discontinued or struck out by the courts. This has been consistent for a decade.

No worries. No CCJ risk as long as you don't move house without telling them, or fail to defend a claim. In your case it is defendable. Loading or unloading is not parked.

But our experience shows there is no appeal that isn't futile. You mean the IAS don't you, so either ignore the IAS stage or try it, to expose that it is a complete kangaroo court.

We are of the view that people should be exposing the IAS for what it is and we need more evidence for the Government.

Did you know that the IPC and IAS are both owned by Uniti, all owned/controlled by Will Hurley Ltd and a couple of years ago, he also registered a commercial Ltd company called The Independent Appeals Service Ltd with himself as the sole director? Even though he also runs the trade body:

https://find-and-update.company-information.service.gov.uk/company/14994806/officers

The Ltd company is waiting in the wings as a 'dormant company' at the moment but one wonders what his plans are for it if the MHCLG fall for all this and let the IAS continue (as their proposals are unclear and it looks like this Government wants to be kick every important can down the road to rush in a bad Code):

Date (document was filed at Companies House)	Description (of the document filed at Companies House)	View / Download (PDF file, link opens in new window)
25 Jul 2025	Confirmation statementmade on 10 July 2025 with no updates	View PDF Confirmation statement made on 10 July 2025 with no updates - link opens in a new window - 3 pages(3 pages)
10 Apr 2025	Accounts for a dormant company made up to 31 July 2024	View PDF Accounts for a dormant company made up to 31 July 2024 - link opens in a new window - 2 pages(2 pages) Download iXBRL
19 Jul 2024	Confirmation statementmade on 10 July 2024 with no updates	View PDF Confirmation statement made on 10 July 2024 with no updates - link opens in a new window - 3 pages(3 pages)

ANYWAY: this next bit is important!

Whether you have a laugh exposing the scam of the IAS or sit tight because it's not independent and is likely to be futile, we need you:

PLEASE bookmark this thread below and do Public Consultation if you haven't done it yet. See this thread: -

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We need every poster to come back & complete this vital Consultation before the deadline! Just 2 weeks left but please don't rush it. You can do some then save it and come back to it as you have time.

There won't be a template - the survey is for you to reply in your words - but we'll help everyone with what to focus on. 

Coupon-mad

rudimental100 said:

Hi all, I would like to ask for some advice. It seems that some newly built parts of London have parking managed by a private company called CPM (UK Car Park Management).

I recently received a PCN from them for £60 for being parked for 10 minutes. I explained and provided proof that I was collecting from a customer who lives there, but my appeal was rejected on the basis that “the vehicle remained on site for 10 minutes with no permit to authorise your stay.”

I now have the option to appeal through uk-carparkmanagement.co.uk, which looks like just another “in-house” process.

... they explained that they are members of the Accredited Trade Association (ATA) called the International Parking Community (IPC) and therefore follow the IPC Code of Practice, another organisation with very poor reviews online.

I can see this company is mentioned on this forum quite a lot, but I’m unsure what the next steps should be. If they decide to take this to court, do I stand a good chance of winning?

Please come back to the forum.

FIGHTBACK ALERT: deadline extended!

Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline next week.

See this thread:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam over 18 million times per annum. Motorists need your voice added please.

CLOSES ON FRIDAY 26th SEPTEMBER.