Universal credit and earned income - pension contribution deduction from UC

NedS

Once an RTI dispute has been raised, HMRC will normally respond to DWP in 2-3 days. They may attempt to contact the employer for clarification if required, and usually expect an immediate response (within 24h), so DWP should get a response back from HMRC very quickly. DWP may then be a little slower actioning that response, but at least you should be able to ask what the HMRC response was to your RTI dispute, and if DWP can't answer that, then they probably didn't raise it.

huckster

With the RTI system, it works 99% of the time, when employers use the system correctly accurately reporting the payroll information.

The 1% where there are errors, is mostly down to employers and where an RTI dispute is referred by DWP to HMRC, enabling HMRC to contact employers, it provides opportunity for employers to identify the errors and improve future reporting.  Sometimes it can be a DWP error, when there is a data issue, where for some reason DWP don't collect the data. But then normally where it is a DWP issue not picking up RTI data from HMRC, all of the earnings information is missing from DWP records.