We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BA cancel and delay compensation issue

A few weeks ago we had our flight from LGW to NCE cancelled after several hours at the airport. We were rebooked on a flight departing almost 24hrs later from LHR. The rebooked flight was then delayed for 5hrs. We have been paid £220 pp for the cancelled flight but BA have refused our claim for the 2nd delayed flight claiming that it is the same journey. Despite a break of 23.5 hours between both flights. Is this correct? 

Comments

  • eskbanker
    eskbanker Posts: 42,074
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 14 August 2025 at 2:12PM
    No, not correct - refer them to A and Others v Finnair Oyj (2020):
    an air passenger who has received compensation for the cancellation of a flight and has accepted the re-routing flight offered to him is entitled to compensation for the delay of the re-routing flight, where that delay is such as to give rise to entitlement to compensation and the air carrier of the re-routing flight is the same as that of the cancelled flight
    https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:62018CJ0832

    However, they can refuse compensation for the delay to the second flight if it was caused by circumstances beyond their control, but that's a different argument....
  • Nitra8912
    Nitra8912 Posts: 19
    10 Posts First Anniversary Name Dropper
    Forumite
    Cooper20 said:
    A few weeks ago we had our flight from LGW to NCE cancelled after several hours at the airport. We were rebooked on a flight departing almost 24hrs later from LHR. The rebooked flight was then delayed for 5hrs. We have been paid £220 pp for the cancelled flight but BA have refused our claim for the 2nd delayed flight claiming that it is the same journey. Despite a break of 23.5 hours between both flights. Is this correct? 
    Hi @Cooper20 , I'm curious to know if you were able to successfully claim for both delays


★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.7K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.8K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.