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I submitted the template form to query the charge and got this reply same day, what is my next move here?


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  • Tazman1969
    Tazman1969 Posts: 66 Forumite
    Fifth Anniversary 10 Posts Name Dropper Photogenic
    They have no legal rights to make you provide the drivers details, just reply stating that you are appealing as the regersted keeper.
  • ChirpyChicken
    ChirpyChicken Posts: 1,592 Forumite
    1,000 Posts Name Dropper Photogenic
    that is a complete joke @Coupon-mad
  • aynz
    aynz Posts: 15 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    that is a complete joke @Coupon-mad
    the joke is that on the letter they sent me they have registered my parking duration as being 11 seconds
  • aynz
    aynz Posts: 15 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    They have no legal rights to make you provide the drivers details, just reply stating that you are appealing as the regersted keeper.
    Great I will do that, thank you
  • ChirpyChicken
    ChirpyChicken Posts: 1,592 Forumite
    1,000 Posts Name Dropper Photogenic
    edited 13 August at 3:39PM
    Tell them in your appeal that their staff need better train but its to be expected of an awful firm like solution labs
  • James_Poisson
    James_Poisson Posts: 86 Forumite
    10 Posts Name Dropper
    aynz said:
    that is a complete joke @Coupon-mad
    the joke is that on the letter they sent me they have registered my parking duration as being 11 seconds

    That is a laugh! :D
  • Coupon-mad
    Coupon-mad Posts: 152,663 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 August at 5:03PM
    aynz said:
    I submitted the template form to query the charge and got this reply same day, what is my next move here?


    that is a complete joke @Coupon-mad
    I'm on it.

    OMG they get worse and this is because the Joint Code's IPC-led tweaked wording blocks registered keepers from appealing (on the one hand) ... but lets their members sue registered keepers on the other!

    You could not make this up. But they have.

    Steve Clark (when he was at the BPA) would have come down on this conduct like a ton of bricks.

    Is this SolutionLabs deleting keeper appeals, not ZZPS?

    Who the heck are Viking Solutions UK LTD? Please show us both sides of the NTK if it was sent by post. Or was it a windscreen PCN?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • ChirpyChicken
    ChirpyChicken Posts: 1,592 Forumite
    1,000 Posts Name Dropper Photogenic
    edited 13 August at 5:06PM
    Its an IPC firm and its 100% solution labs
  • aynz
    aynz Posts: 15 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Yeah it is Solution Labs, it has their bank details on the letter I received
  • Coupon-mad
    Coupon-mad Posts: 152,663 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Please show the NTK both sides (data, refs and QR codes redacted, but dates showing).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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