RingGo parking extension didn’t work

bonzo71

Another victim of RingGo! I have a £90 parking charge notice from Leicester. I paid initially with RingGo. When I received an about to expire notification, I paid for another hour. (At least I thought I did) I use Apple pay and unless I hear the payment sound, I wouldn’t close my phone. However, I see no evidence of extension on my bank account!! I am usually very diligent about parking after being hit 10 years or so ago. Hence, it hurts even more. Plus the fact that I clearly paid for the initial hour shows that I intended to pay for my stay! Do I have a chance or should I suck it up? The notice is from Smart Parking. Thanks for any help 👍

Coupon-mad

Nobody pays invoices from the likes of Smart Parking. First of all complain to RingGo to find out what happened to the transaction.

bonzo71

Thanks so much for such a rapid response. I was able to chat with a RingGo agent. They confirmed that I had attempted to pay for extension but it did not go through. Trouble is you don’t get a notification that it hasn’t worked. This is a proper scam. Why can’t they have contactless card payment like everywhere in France, Germany and Switzerland? (At least those countries I know anyway) 
She basically said provide this information to the Smart Parking and see what they say. Trouble is I am away for two weeks. If I pay by tomorrow, I can pay £45. Might I have to pay £90 if they disagree? 

Coupon-mad

Pardon? You won't ever pay a penny.

bonzo71

  I like your confidence but I have not been in this kind of situation for a long while. After reading these forums, I am starting to see deep conniving conspiracies behind all this parking sector. Willing to do my bit by fighting them and recounting my experience for others. I am sure there are thousands of people like me who want to be law abiding but get scammed by systems known to be suboptimal. Thanks Coupon-mad!