LHV Bank app confusion

PaulDesmond

I went to 1 Year fixed and picked the first one LHV. On my computer this is. I went to their website and I am told that I have to get their app using google play. I am fearful of these things as you don’t know what you might install.

I installed the second as it had the same logo but was suspicious as it appears as LHV AS LHV Pank. There were no others.

I click on the link at the bottom to open a new account.

It says I need an ID or passport issued in Estonia.

 Why should we (Removed by Forum Team) be forced to use apps.

Archerychick

The links all look ok. It’s easily done to pick the wrong app in the app stores, but I usually follow the links from the providers websites and check the details before I install them. 

This is the app the link to the Google play store takes you too from the LHV site, after following the link from MFC 

Some banks are app only, and that’s their choice I guess. You also have a choice to not go for a bank who only offer an app, which if you’d rather not would be understandable 

booneruk

No one's being forced?

I took a look at LHVs website and it's terrible, with poor links into the various app stores pages. The link I managed to get working into the app store seems to have landed on a different app than the one you found.

clairec666

Not really a scam, but I'd be hesitant at using a bank whose website and app links weren't up to scratch. I like my banks to have good attention to detail.

Exodi

You've downloaded the wrong app.

If you click through to LVH on moneyfacts, and then click on any of their 'get the app' buttons it takes to a different app.

It's not their fault you've mixed up apps on the app store.

I think it's outrageous to imply you've been scammed, or to suggest moneyfacts is complicit in it.

molerat

LHV is an international banking organisation.  You chose the app from their Estonian arm rather than the UK arm you were clearly linked to, no scam involved.

Ch1ll1Phlakes

PaulDesmond said:

I went to 1 Year fixed and picked the first one LHV. On my computer this is. I went to their website and I am told that I have to get their app using google play. I am fearful of these things as you don’t know what you might install.

I installed the second as it had the same logo but was suspicious as it appears as LHV AS LHV Pank. There were no others.

I click on the link at the bottom to open a new account.

It says I need an ID or passport issued in Estonia.

 Why should we (Removed by Forum Team) be forced to use apps.

AS LHV Pank is the estonian version of the app (as LHV is an Estonian Bank with a UK subsidary). Try searching for LHV Bank Limited.

wmb194

PaulDesmond said:

I went to 1 Year fixed and picked the first one LHV. On my computer this is. I went to their website and I am told that I have to get their app using google play. I am fearful of these things as you don’t know what you might install.

I installed the second as it had the same logo but was suspicious as it appears as LHV AS LHV Pank. There were no others.

I click on the link at the bottom to open a new account.

It says I need an ID or passport issued in Estonia.

 Why should we (Removed by Forum Team) be forced to use apps.

That's obviously the wrong one but LHV is an Estonian bank. 

When I click on the Google Play store icon on the LHV Bank website it takes me to an app for LHV Bank Limited, which is the app for its British entity.

PaulDesmond

Thats just it. There is no link to theire app only to google play and you have to dig through them to find what YOU BELEIVE is the right one. 

Also there is no contact phone number and no one to talk to. Not happy with this been a "trust me" automated bank account.

wmb194

PaulDesmond said:

Thats just it. There is no link to theire app only to google play and you have to dig through them to find what YOU BELEIVE is the right one. 

Also there is no contact phone number and no one to talk to. Not happy with this been a "trust me" automated bank account.

For me clicking on the GooglePlay link took me straight to the correct app in Google Play. I used Chrome on my phone.

On my iPad clicking the App Store link takes me to the correct app as well:

Ch1ll1Phlakes

PaulDesmond said:

Thats just it. There is no link to theire app only to google play and you have to dig through them to find what YOU BELEIVE is the right one. 

Also there is no contact phone number and no one to talk to. Not happy with this been a "trust me" automated bank account.

Yeah didn't work for me either but the LHV Bank Limited App shown above is the correct one. If you're really unhappy with LHV I would recommend just looking for a different provider. Current Vanquis and Atom give the next best rates (and are still available). See the MSE pages for direct links.