Texts and calls but no idea

Coupon-mad

Cambridgemum said:

Gr1pr said:

Moorside Legal are trying to find your current address in order to issue a court claim before the 6 year deadline 

What you dont want is a live court claim going to your old address,  so do you have any idea which private parking company they are representing   ?

I now know they represent Alliance Parking. I have asked them to send any paperwork that was already sent out again.
I have gone through the newbies thread but still don't understand what to do next. Apologies, I am overwhelmed by the information. 
Should I write to Alliance Parking to give them my new address?

Yes but as long as Moorside have the right address now, that's important. Do they?

You do know what to do. Re-read post 2 of the NEWBIES thread.

Cambridgemum

Gr1pr said:

Definitely email a Data Rectification Notice to the DPO at Alliance Parking,  giving your old address,  and that they MUST ERASE your old address and only use your current address for the service of papers,  plus for them to inform any contractors working on their behalf.   Add redacted copies of 2 recent utility bills or similar,  as proof of the new address 

Thank you I have sent an email and had one back saying they don't reply to all emails and directing me to an online portal which I can't access as obviously don't have any relevant paperwork from them. So infuriating 

Coupon-mad

But they gave the address now whether they reply to the email or not.

And if Moorside have it, you are OK & ready for the easy task of defending the claim.

What parking operators do is is a national disgrace and a drain on Society, in terms of money and anxiety. To be part of the push to change things in future, it's very important that people like you tell the Government that:

a) motorists have no faith in POPLA or the IAS and that there must be a SINGLE APPEALS SERVICE that people trust. The sector is crying out for an independent and impartial appeals service - not two involved in a race to the bottom - that will give a real option to resolve disputed cases out of court. 

b).  THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND OFFERING A 'PAYMENT PLAN' THAT ONLY THE VULNERABLE PAY. DRAS LIKE MOORSIDE MAKE NO MONEY IF THEY HANDLE DISPUTES IN THE SPIRIT OF THE APPEALS CHARTER, WHICH IS WHY THEY ALWAYS PLOUGH ON TO COURT CLAIMS AND CCJs, RATHER THAN OFFERING REAL RESOLUTION AT PRE-ACTION STAGE. THEY OFFER NOTHING, NO LEGITIMATE OPTION TO KEEP CASES OUT OF COURT.

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We will discuss it further in a few days or at the weekend on that thread if you want more focus.

Gr1pr

Cambridgemum said:

Gr1pr said:

Definitely email a Data Rectification Notice to the DPO at Alliance Parking,  giving your old address,  and that they MUST ERASE your old address and only use your current address for the service of papers,  plus for them to inform any contractors working on their behalf.   Add redacted copies of 2 recent utility bills or similar,  as proof of the new address 

Thank you I have sent an email and had one back saying they don't reply to all emails and directing me to an online portal which I can't access as obviously don't have any relevant paperwork from them. So infuriating 

Did you email the info@  email address on their privacy page   ?

https://www.alliance-parking.co.uk/privacy-cookie-policy/

Cambridgemum

Gr1pr said:

Cambridgemum said:

Gr1pr said:

Definitely email a Data Rectification Notice to the DPO at Alliance Parking,  giving your old address,  and that they MUST ERASE your old address and only use your current address for the service of papers,  plus for them to inform any contractors working on their behalf.   Add redacted copies of 2 recent utility bills or similar,  as proof of the new address 

Thank you I have sent an email and had one back saying they don't reply to all emails and directing me to an online portal which I can't access as obviously don't have any relevant paperwork from them. So infuriating 

Did you email the info@  email address on their privacy page   ?

https://www.alliance-parking.co.uk/privacy-cookie-policy/

Yes that's the one I used 

Cambridgemum

Coupon-mad said:

Cambridgemum said:

Gr1pr said:

Moorside Legal are trying to find your current address in order to issue a court claim before the 6 year deadline 

What you dont want is a live court claim going to your old address,  so do you have any idea which private parking company they are representing   ?

I now know they represent Alliance Parking. I have asked them to send any paperwork that was already sent out again.
I have gone through the newbies thread but still don't understand what to do next. Apologies, I am overwhelmed by the information. 
Should I write to Alliance Parking to give them my new address?

Yes but as long as Moorside have the right address now, that's important. Do they?

You do know what to do. Re-read post 2 of the NEWBIES thread.

I don't have a 'letter before claim' just a text so far. Apologies if I'm not following easily. I have disabilities which prevent me from processing information easily. Trying my best!
Moorside do now have the correct address. Thanks for your help

Coupon-mad

OK so wait for the next letter.