PCN recieved from Excel

Smith2001uk

Coupon-mad said:

Why doesn't the keeper transfer liability now, so the driver receives a fresh PCN? Then they can either appeal it or pay £40.

Is this normal? I tried to select the option to transfer liability and got this. Worth a call to the scam artists? It's definitely one of the options it gives on the final reminder latter. 

Gr1pr

The portal may have closed,  but just email it and CC yourself into it, or send a postal letter with a free certificate of posting from the P.O. keeping a copy yourself 

A keeper can name the driver anytime until a court claim is issued,  no other time limit exists

But dont expect them to make it easy 

Coupon-mad

If you call the scammers, please RECORD THE CALL ON ANOTHER PHONE (after the first couple of minute of introductions, name/data) as we want to build evidence for the government that scammers refuse ToL, lying that it's "too late".

Call the debt recovery number. Not Excel. I want to hear what they say when they lie about a fake 28 day maximum period to transfer liability. There's no such maximum. It isn't too late under POFA.

If not, put it in as a formal complaint to Excel instead, obviously including in the complaint, the name and address of the driver.

That way, you HAVE transferred liability.

Smith2001uk

Coupon-mad said:

If you call the scammers, please RECORD THE CALL ON ANOTHER PHONE (after the first couple of minute of introductions, name/data) as we want to build evidence for the government that scammers refuse ToL, lying that it's "too late".

Call the debt recovery number. Not Excel. I want to hear what they say when they lie about a fake 28 day maximum period to transfer liability. There's no such maximum. It isn't too late under POFA.

If not, put it in as a formal complaint to Excel instead, obviously including in the complaint, the name and address of the driver.

That way, you HAVE transferred liability.

Hi. I will do this tomorrow. I'll need my family member to make the call probably for GPDR and then get them to authorise myself to talk on their behalf. I'll get the recording to yourself. 

I do plan on challenging them and asking exactly what law they are citing to deny transfer due to a magical deadline. 

Coupon-mad

Read schedule 4 first so you know the law.

Smith2001uk

Unfortunately the nice lady called Anne did not lie about the 'time limit' she just said i should email them with my details to name myself as the driver to start the whole process. i did write "Alleged contravention". she said "contravention" only. i shall await the restarting of the process and the lower invoice fee.

Coupon-mad

Smith2001uk said:

Unfortunately the nice lady called Anne did not lie about the 'time limit' she just said i should email them with my details to name myself as the driver to start the whole process. i did write "Alleged contravention". she said "contravention" only. i shall await the restarting of the process and the lower invoice fee.

Only works if the keeper named you.

She lied.