oriel glass box frameless window installation

WIAWSNB

I'm struggling to understand what's happening here.
The 'window' itself has a relatively conventional frame which surrounds the front and both side panels?
And then the inside edges of these side frames have 'L'- shaped profile aluminium angle screwed to it to hold the actual window 'externally', and allow it to be screwed to the block reveals?
So, how should it be? What has been measured incorrectly? Should the block side of the L-profile be longer, for example, so it can catch the brickwork properly?
Either way, it would - as now - mean that the corner of the solid aluminium angle, which has little U-value, is pretty effectively exposed to the outside.
So, I don't understand how it should be, even if fitted correctly. Could you explain, please?

On the associated issue, I can't see why the plasterer cannot just overboard with (insulated) p'board first, before skimming that reveal? But, yes, that edge is surely going to be cold! Again, how should it be done? The instructions for the window will surely have this kind of detail?

WIAWSNB

gzoom said:

^Oh in which case you are really stuck. Short of taking the case to the trading standards ombudsman looks like you have no real options .

Is the builder happy to just crack on?

The BCO isn't happy, so that's an issue that needs resolving.

gzoom

Quite a few pictures online of these things been installed. They all look much neater than OPs pictures, especially the alignment at the bottom with the brick work.

If the company is saying the install is 'as designed' than it's going to long drawn out processes for OP to go through the courts/Trading standards. It also means currently OP cannot carry on finishing the building works.....the 'fun' of house renovations.

WIAWSNB

gzoom said:

Quite a few pictures online of these things been installed. They all look much neater than OPs pictures, especially the alignment at the bottom with the brick work.

That is fitted completely outside the window opening.

I'm really confused now.  

lovestogarden

Building inspector says he agrees with me that it's the wrong size and the workmanship is poor.  Architect says that it doesn't fit properly.  My builder said it's the wrong size.  The side and roof glass is short by about 50mm so the frame won't overlap the bricks...it just coms flush with the bricks and loads of gaps just filled with rubber and sealant. Manufacturer is not going to admit that it's wrong.

WIAWSNB

lovestogarden said:

Building inspector says he agrees with me that it's the wrong size and the workmanship is poor.  Architect says that it doesn't fit properly.  My builder said it's the wrong size.  The side and roof glass is short by about 50mm so the frame won't overlap the bricks...it just coms flush with the bricks and loads of gaps just filled with rubber and sealant. Manufacturer is not going to admit that it's wrong.

To clarify, the whole window should be wider and taller than the opening, like the one shown in gzoom's pic above?
(How is it secured in place like that?)
Do you have a copy of the I stallation instructions? Surely available on the manufacturer's website? If so, and 'your' type of installation is not included, then how can the manufacturer argue?
Are you sure the window maker understands the issue?

WIAWSNB

Could a solution be to frame the aperture using, say, timber? It should be totally sealed from the elements, so should last without issues.

WIAWSNB

What type of ext wall cladding are you having? 
The window frame section that (should) makes contact with the wall doesn't look remotely deep enough to accommodate, say, composite boarding - battens + 18+mm board.
Unless I'm not following this correctly, I can't see the window even looking right when it's all finished.

GDB2222

lovestogarden said:

Building inspector says he agrees with me that it's the wrong size and the workmanship is poor.  Architect says that it doesn't fit properly.  My builder said it's the wrong size.  The side and roof glass is short by about 50mm so the frame won't overlap the bricks...it just coms flush with the bricks and loads of gaps just filled with rubber and sealant. Manufacturer is not going to admit that it's wrong.

There are three aspects:

You need to stop discussing this with people who simply deny that it is incorrect, and you need to prove it is incorrect. For this you need a report from an expert. Probably a surveyor, but you should check with your architect whether he can recommend someone.

Assuming that the report comes back saying it is all wrong, you need to get a new one made and fitted. You should offer the company you bought it from the chance to do that, but if they refuse you will need to pay a new company to do it.

Finally, you will want to get your money back, if you have paid twice over for the same window. Is there some insurance backed guarantee from the seller? Did you pay for part of it with credit? If not, you may simply have to write off the extra cost, as suing a small limited company without much in the way of assets is not going to work- you can win the case but the company will be wound up and you will not be paid. 

WIAWSNB

GDB2222 said:

lovestogarden said:

Building inspector says he agrees with me that it's the wrong size and the workmanship is poor.  Architect says that it doesn't fit properly.  My builder said it's the wrong size.  The side and roof glass is short by about 50mm so the frame won't overlap the bricks...it just coms flush with the bricks and loads of gaps just filled with rubber and sealant. Manufacturer is not going to admit that it's wrong.

There are three aspects:

You need to stop discussing this with people who simply deny that it is incorrect, and you need to prove it is incorrect. For this you need a report from an expert. Probably a surveyor, but you should check with your architect whether he can recommend someone.

Assuming that the report comes back saying it is all wrong, you need to get a new one made and fitted. You should offer the company you bought it from the chance to do that, but if they refuse you will need to pay a new company to do it.

Finally, you will want to get your money back, if you have paid twice over for the same window. Is there some insurance backed guarantee from the seller? Did you pay for part of it with credit? If not, you may simply have to write off the extra cost, as suing a small limited company without much in the way of assets is not going to work- you can win the case but the company will be wound up and you will not be paid. 

Absolutely.
Or just look at the installation instructions. :-)