2nd response to LBC from Gladstones on behalf of Horizon

Excelsior47

Would be really grateful for some help with this:

My mother got a notice to keeper for parking for 20 mins at Quality Foods Southall in June last year. The car is a leased vehicle, so neither me or her are the registered keepers. We got the initial notice fine letter from Horizon Parking a couple of weeks later addressed to me as the driver but my name spelled incorrectly, I replied back using the standard template response from this forum but they rejected that and I got 30 days for a POPLA appeal, unfortunately missed the appeal deadline and then started getting letters from an enforcement company, which as per forum advice, we ignored. They have now switched over to Gladstones solicitors and we got an initial letter before claim earlier this month. I reached out to Quality Foods, but were no help. I responded to the LBC mentioning that I was not the registered keeper and the remainder of my response was as per template answers on this forum. 

Gladstones have responded saying that they will not respond in detail as my response is largely derived from common responses on online forums and told me to provide driver details to transfer liability of the notice to keeper. If these aren't provided or payment isn't made by a couple of week's time, then they will issue legal proceedings.

Gr1pr

Ignore them for now and wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post in due course 

Excelsior47

Gr1pr said:

Ignore them for now and wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post in due course 

So not worth responding to them?

Gr1pr

Excelsior47 said:

Gr1pr said:

Ignore them for now and wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post in due course 

So not worth responding to them?

To achieve what exactly   ?  ( it wont change the future at all,  the claim will arrive in the post , that is what will happen, you can guarantee it ,  banging your head against a brick wall wont change it  !  )

Coupon-mad

Excelsior47 said:

So not worth responding to them?

Of course not. You WANT the claim!

Also, Gs LBCs don't always get a claim following this stage. Sometimes cases go quiet then get shipped to BW Legal after Gs fail to collect.

And now, we need you:

It's very important that people like you and the Defendant please join us to reply to the new Public Consultation

Responses are invited to the survey now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We will discuss it all in more detail in the coming weeks on that thread so do come back in a fortnight.

Coupon-mad

Excelsior47 said:

Would be really grateful for some help with this:

My mother got a notice to keeper for parking for 20 mins at Quality Foods Southall in June last year. The car is a leased vehicle, so neither me or her are the registered keepers. We got the initial notice fine letter from Horizon Parking a couple of weeks later addressed to me as the driver but my name spelled incorrectly, I replied back using the standard template response from this forum but they rejected that and I got 30 days for a POPLA appeal, unfortunately missed the appeal deadline and then started getting letters from an enforcement company, which as per forum advice, we ignored. They have now switched over to Gladstones solicitors and we got an initial letter before claim earlier this month. I reached out to Quality Foods, but were no help. I responded to the LBC mentioning that I was not the registered keeper and the remainder of my response was as per template answers on this forum. 

Gladstones have responded saying that they will not respond in detail as my response is largely derived from common responses on online forums and told me to provide driver details to transfer liability of the notice to keeper. If these aren't provided or payment isn't made by a couple of week's time, then they will issue legal proceedings.

Any Claim form yet?

Watch out for Gladstones pleading Horizon claims for £10 more than was on the sign.

It will be an extra defence point to add to the Gladstones special template defence.

And, URGENT FIGHTBACK ALERT:

Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline.

See this thread:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam 15 million times per annum. Motorists need your voice added please.

CLOSES ON FRIDAY 26th SEPTEMBER.