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Downgrading O2

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alana171
alana171 Posts: 75 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
does anyone know if I am able to downgrade my o2 contract to a cheaper tarriff? Have tried calling them but always end up in a queue for ages!

I have only been on the contract since September . . . . . . . Anything to save a few pennies....

Comments

  • Cavey
    Cavey Posts: 299 Forumite
    I'm with O2 online and the T&Cs say you can only move to tarriffs of equal or higher price...

    Have checked the O2 site and the FAQ confirms it.
    Can I change my Pay Monthly tariff?

    New and upgrading customers on 12, 18 and 24 month contacts may not move to a lower priced tariff within 9 months of connecting to the Network or upgrading. After 9 months, you may only move down one tariff, per month, to the next lower priced tariff to the one you originally connected or upgraded to until the end of your Minimum Period unless you pay us the difference between the monthly subscription on your original tariff and the lower rate tariff we agree that you may move to. If you change tariff, any unused rollover minutes will be lost.
    With SIM Only tariffs, you can change you tariff after a minimum 30 days and a maximum of once per month.

    Hope that helps.
    *I reserve the right to have an opinion, the right to change this opinion and the right to be wrong.*
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